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AI agents for customer service tools used by Banking & Mortgages companies

Each line links its public proof and the date usedby last checked it.

27

Banking & Mortgages companies use AI agents for customer service tools

10 confirmed 17 observed

The most used: LivePerson (7), Gupshup (5), and Blip (4).Data as of Oct 24, 2026

Ranking

Tools ranked by the Banking & Mortgages companies that use them. Ties go to the stronger proof.

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1LivePerson7 companies · Checked Oct 23, 20267
    0 confirmed 7 observed

    LivePerson profile

  2. 2Gupshup5 companies · Checked Oct 18, 20265
    4 confirmed 1 observed

    Gupshup profile

  3. 3Blip4 companies · Checked Oct 19, 20264
    0 confirmed 4 observed

    Blip profile

  4. 4Cognigy3 companies · Checked Oct 24, 20263
    3 confirmed 0 observed

    Cognigy profile

  5. 5Sierra2 companies · Checked Oct 19, 20262
    1 confirmed 1 observed

    Sierra profile

  6. 6Decagon1 company · Checked Oct 15, 20261
    1 confirmed 0 observed

    Decagon profile

  7. 7Rasa1 company · Checked Oct 21, 20261
    1 confirmed 0 observed

    Rasa profile

  8. 8Amelia1 company · Checked Oct 16, 20261
    0 confirmed 1 observed

    Amelia profile

  9. 9ASAPP1 company · Checked Oct 7, 20261
    0 confirmed 1 observed

    ASAPP profile

  10. 10Duckie1 company · Checked Oct 15, 20261
    0 confirmed 1 observed

    Duckie profile

  11. 11Gradient Labs1 company · Checked Oct 21, 20261
    0 confirmed 1 observed

    Gradient Labs profile

  12. 12Maven AGI1 company · Checked Oct 20, 20261
    0 confirmed 1 observed

    Maven AGI profile

  13. 13Parloa1 company · Checked Oct 23, 20261
    0 confirmed 1 observed

    Parloa profile

How usedby counts

10 confirmed 17 observed

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of October 24, 2026.

Questions

Which AI agents for customer service tools do Banking & Mortgages companies use most?

LivePerson leads: 7 of the 27 Banking & Mortgages companies on usedby that use AI agents for customer service tools use it. Next: Gupshup (5), Blip (4), Cognigy (3), and Sierra (2). See LivePerson.

How many Banking & Mortgages companies use AI agents for customer service tools?

27 Banking & Mortgages companies on usedby use at least one of 13 AI agents for customer service tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 27 companies, each counted at its strongest proof: 10 confirmed, 0 declared, 17 observed and 0 known from a job post.

How does usedby build this ranking?

usedby counts each Banking & Mortgages company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.