8
AI tools in use at Santander
Santander uses 8 AI tools: CallMiner and Sierra (Customer Service Automation), Databricks and Sonar (Engineering), Blip (Chatbots & Live Chat), Cognition (Autonomous Coding Agents), and 2 other tools. None is confirmed by a published story, quote or press release; 8 are listed on the vendor's own pages.Latest check Oct 8, 2026: 8 of 8 tools checked, from 11 public sources.
- Industry
- Banking & Mortgages
- Website
- santander.com
- AI tools in use
- 8Median for the 94 Banking & Mortgages companies on usedby: 1
- Latest check
- October 8, 20268 of 8 tools checked so far
Every AI tool at Santander
8 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Blip | Chatbots & Live Chat | — | blip.ai | |
 CallMiner | Customer Service Automation | — | callminer.com | |
 Cognition | Autonomous Coding Agents | — | cognition.com | |
 Databricks | Engineering | — | databricks.com | |
 HireVue | Recruiting & Talent Acquisition | — | hirevue.com | |
 Sierra | Customer Service Automation | On or before Aug 2026 | sierra.ai | |
 Sonar | Engineering | — | sonarsource.com | |
 tl;dv | Meeting Assistants | — | tldv.io |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Santander compared to other Banking & Mortgages companies
Santander uses 8 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1. 92 of its 93 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
94 Banking & Mortgages companies on usedby, by number of AI tools
- 62 companies with 1 tool
- 13 companies with 2 tools
- 10 companies with 3 tools
- 3 companies with 4 tools
- 0 companies with 5 tools
- 3 companies with 6 tools
- 1 company with 7 tools
- 2 companies with 8 tools
What its peers use that Santander does not
Questions about AI at Santander
What AI tools does Santander use?
Santander uses 8 AI tools: Blip, CallMiner, Cognition, Databricks, HireVue, Sierra, Sonar, and tl;dv. None is confirmed by a published story, quote or press release, and 8 are listed on the vendor's own pages.
Does Santander use Zest?
usedby has not found a public page showing that Santander uses Zest. Zest is the most used AI tool among the 94 Banking & Mortgages companies on usedby: 23 of them use it. See who uses Zest.
How does Santander compare to other Banking & Mortgages companies?
Santander uses 8 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1, and 92 of its 93 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Santander uses?
Each tool is linked to a public page that names Santander: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Santander, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.