Contact center AI tools used by Banking & Mortgages companies
Each line links its public proof and the date usedby last checked it.
47
Banking & Mortgages companies use Contact center AI tools
The most used: Glia (27), Talkdesk (8), and CallMiner (4).Data as of Oct 21, 2026
Ranking
Tools ranked by the Banking & Mortgages companies that use them. Ties go to the stronger proof.
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Glia27 companies · Checked Oct 19, 20262722 confirmed 5 observed
Acadia Federal Credit UnionChecked Oct 19, 2026
AmeriCUChecked Oct 19, 2026
AzuraChecked Oct 19, 2026
Bank of GuamChecked Oct 8, 2026
Busey BankChecked Oct 19, 2026
Columbia Credit UnionChecked Oct 19, 2026
Community FirstChecked Oct 19, 2026
DATCUChecked Oct 19, 2026
ExpeditionChecked Oct 19, 2026
Granite CUChecked Oct 19, 2026
Show 17 more companies
Gulf Coast Educators Federal Credit UnionChecked Oct 19, 2026
Harvard FCUChecked Oct 19, 2026
Heartland Credit UnionChecked Oct 8, 2026
ListerhillChecked Oct 19, 2026
Live Oak BankChecked Oct 8, 2026- OneMain FinancialChecked Oct 19, 2026
- Service 1st Federal Credit UnionChecked Oct 8, 2026
Signal FinancialChecked Oct 19, 2026
Silver State Schools Credit UnionChecked Oct 19, 2026
Texas Tech Federal Credit UnionChecked Oct 19, 2026
Thomaston Savings BankChecked Oct 8, 2026- Unitus Community Credit UnionChecked Oct 19, 2026
Columbia BankChecked Oct 8, 2026
Fremont BankChecked Oct 8, 2026
Hills BankChecked Oct 8, 2026
Liberty BankChecked Oct 8, 2026
Southern BankChecked Oct 8, 2026
2
Talkdesk8 companies · Checked Oct 19, 202686 confirmed 2 observed
Metro FinanceChecked Oct 19, 2026
novobancoChecked Oct 19, 2026
Securityplus FCUChecked Oct 9, 2026
WaFd BankChecked Oct 19, 2026
UNFCUChecked Oct 19, 2026
TowneBankChecked Oct 19, 2026
BankUnitedChecked Oct 19, 2026
Credit Union 1Checked Oct 9, 2026
3
CallMiner4 companies · Checked Oct 18, 202640 confirmed 4 observed
SantanderChecked Oct 18, 2026
African BankChecked Oct 18, 2026
PennymacChecked Oct 18, 2026
VanquisChecked Oct 18, 2026
4
Balto2 companies · Checked Oct 7, 202621 confirmed 1 observed
BrightBridge Credit UnionChecked Oct 7, 2026
EverBankChecked Oct 7, 2026
5
Observe.AI2 companies · Checked Oct 20, 202621 confirmed 1 observed
Central BankChecked Oct 20, 2026
Woodforest National BankChecked Oct 20, 2026
6
Sanas2 companies · Checked Oct 18, 202627
Cresta1 company · Checked Oct 21, 202618
Sprinklr1 company · Checked Oct 19, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 21, 2026.
Questions
Which Contact center AI tools do Banking & Mortgages companies use most?
Glia leads: 27 of the 47 Banking & Mortgages companies on usedby that use Contact center AI tools use it. Next: Talkdesk (8), CallMiner (4), Balto (2), and Observe.AI (2). See Glia.
How many Banking & Mortgages companies use Contact center AI tools?
47 Banking & Mortgages companies on usedby use at least one of 8 Contact center AI tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 47 companies, each counted at its strongest proof: 33 confirmed, 0 declared, 14 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each Banking & Mortgages company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.