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UsedBy.ai
Talkdesk

Talkdesk

AI-powered customer support tool

Used by 9 Banking & Mortgages leaders including United Rentals, Carey International, UNFCU

Quick Info

Companies9
VendorTalkdesk
PricingFREEMIUM
Free PlanYes
Overview

What is Talkdesk?

Talkdesk is an AI-powered platform that leverages AI to automate customer service and improve support experiences. It helps teams work more efficiently with intelligent automation and advanced AI capabilities.

Key Capabilities

AI-powered ticket routing

Powered by advanced AI models

Automated responses

Streamline repetitive tasks

Knowledge base integration

Connect with your stack

Multi-channel support

Core Talkdesk capability

Sentiment analysis

Core Talkdesk capability

Agent assistance tools

Core Talkdesk capability

Customer Stories

Real-world use cases

See how leading companies are leveraging Talkdesk to transform their workflows

Verified
United Rentals

United Rentals

Support
Construction

Deploys Talkdesk for equipment rental support

Verified
Carey International

Carey International

Support
Mobility & Ride-hailing

Deploys Talkdesk for transportation customer contact center

Verified
UNFCU

UNFCU

Support
Banking & Mortgages

Uses Talkdesk AI for credit union member service

Verified
Arbella Insurance

Arbella Insurance

Support
Insurance & InsurTech

Uses Talkdesk CX Cloud for insurance customer service automation

Verified
Emprise Bank

Emprise Bank

Support
Banking & Mortgages

Uses Talkdesk for banking customer service operations

Verified
Gant Travel

Gant Travel

Support
Travel & Hospitality

Leverages Talkdesk for travel industry customer support

Talkdesk adoption by industry

See which industries are leading the adoption of Talkdesk

Compare Talkdesk with alternatives

Frequently asked questions about Talkdesk

Talkdesk is used by 9 companies including United Rentals, Carey International, UNFCU. These organizations leverage Talkdesk for customer service automation capabilities.

📊 Talkdesk is tracked by UsedBy.ai with 9 verified company adoptions, primarily in Banking & Mortgages.

Not sure if Talkdesk is right for you?

Compare with alternatives and find the best tool for your needs.

Looking for something else? See how Talkdesk compares to DevRev, Cognigy or Ada.