CallMiner39 customers
Used by 39 companies on usedby. 2 also use Talkdesk. Compare Talkdesk and CallMiner
Source: callminer.com, latest capture Oct 8, 2026.
4 of the 47 Talkdesk customers on usedby also use another tool on this list. The tools most often used by the same companies are CallMiner (2 shared, 39 customers in all), Intercom (1 shared, 114 customers in all), and Crescendo (1 shared, 31 customers in all).Latest check Oct 8, 2026: 652 of 673 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
4of 47
Talkdesk customers also use another tool on this list
CallMiner shares the most companies with Talkdesk: 2 companies use both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Talkdesk. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Talkdesk | Customers | Compare |
|---|---|---|---|---|
| 1 | CallMiner | 2 | 39 | Compare Talkdesk vs CallMiner |
| 2 |  Intercom | 1 | 114 | Compare Talkdesk vs Intercom |
| 3 |  Crescendo | 1 | 31 | Compare Talkdesk vs Crescendo |
| 4 |  Level AI | 1 | 19 | Compare Talkdesk vs Level AI |
Intercom114 customers
Used by 114 companies on usedby. 1 also uses Talkdesk. Compare Talkdesk and Intercom
Source: intercom.com, latest capture Oct 8, 2026.
Crescendo31 customers
Used by 31 companies on usedby. 1 also uses Talkdesk. Compare Talkdesk and Crescendo
Source: crescendo.ai, latest capture Oct 7, 2026.
Level AI19 customers
Used by 19 companies on usedby. 1 also uses Talkdesk. Compare Talkdesk and Level AI
Source: thelevel.ai, latest capture Oct 8, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Talkdesk yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev23% |  Ada20% | 30 companies |
| DevTools & Infrastructure |  Pylon37% |  Assembled16% | 19 companies |
| Telecommunications |  Cognigy31% |  Sanas25% | 16 companies |
| Artificial Intelligence | Pylon40% | Intercom33% | 15 companies |
| Insurance & InsurTech |  Parloa50% | Cognigy21% | 14 companies |
Read the first row as: among the 30 Fintech & Payments companies on usedby that use one of these tools, 23% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Talkdesk alternatives
Which tool shares the most customers with Talkdesk?
CallMiner: 2 companies use both on usedby. CallMiner has 39 customers in all. See who uses CallMiner.
Do Talkdesk customers use other tools too?
4 of the 47 Talkdesk customers on usedby also use another tool on this list. CallMiner shares the most: 2.
Which of Talkdesk and its alternatives do Fintech & Payments companies on usedby use?
Among the 30 Fintech & Payments companies on usedby that use one of these tools, 23% use DevRev. Ada comes next, with 20%.
Which of Talkdesk and its alternatives do DevTools & Infrastructure companies on usedby use?
Among the 19 DevTools & Infrastructure companies on usedby that use one of these tools, 37% use Pylon. Assembled comes next, with 16%.
How does usedby rank Talkdesk alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.