Who uses Glia?
Banking AI platform for customer service, agent assistance and outreach at banks and credit unions. glia.com
10
companies use Glia
10 companies use Glia. Confirmed or observed customers include Bank of Guam, Heartland Credit Union, and Live Oak Bank. 5 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 10 of 10 companies checked, from 6 public sources.
- Category
- Customer Service Automation
- Customers by proof
- 5 confirmed, 5 observed
- Most similar
- Cognigy, no shared customer yet
- Website
- glia.com
What Glia does
Glia is an AI customer interaction platform built for regional and community banks and credit unions. Glia Banker automates routine banking inquiries, CoPilot guides human agents in real time, and Analyst supports coaching and workforce planning. It also offers voice AI, automated outreach campaigns and agentic workflows across banking systems.
Written by usedby from glia.com.
Main features
Common uses
10 companies use Glia
Every company below links to the public page that shows it uses Glia. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Bank of Guam | — | |
 Heartland Credit Union | — | |
 Live Oak Bank | — | |
 Service 1st Federal Credit Union | — | |
 Thomaston Savings Bank | — | |
 Columbia Bank | — | |
 Fremont Bank | — | |
 Hills Bank | — | |
 Liberty Bank | — | |
 Southern Bank | — |
What customers report
Results as published by Glia and its customers. Each one links to its dated source. We quote, we do not score.
1,440+Frontline hours saved across digital and voice
Thomaston Savings BankVendor case studyCaptured Oct 8, 2026793%Increase in deposit retention, from $1.4M in month
Live Oak BankVendor case studyCaptured Oct 8, 2026With our consultants no longer consumed with questions about branch hours, locations, and basic OLB navigation, they can now shift to more meaningful conversations while also driving new business for our institution,Our deployment of Glia voice AI and digital AI proves that automation creates capacity for better service and more growth, at scale,Before you buy Glia
What Glia publishes on the points buyers check first, each with its source and check date.
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Glia work with the tools we already use?
Glia alternatives
Tools compared with Glia most often, with the customers they share.
| Tool | Customers | Shared with Glia | Compare |
|---|---|---|---|
 Cognigy57 customers, 0 shared | 57 | 0 | Glia vs Cognigy |
 Intercom112 customers, 0 shared | 112 | 0 | Glia vs Intercom |
 Sierra50 customers, 0 shared | 50 | 0 | Glia vs Sierra |
 Sanas48 customers, 0 shared | 48 | 0 | Glia vs Sanas |
 Talkdesk47 customers, 0 shared | 47 | 0 | Glia vs Talkdesk |
Questions about Glia
Who uses Glia?
10 companies use Glia, including Bank of Guam, Heartland Credit Union, and Live Oak Bank.
What are the alternatives to Glia?
The tools compared with Glia most often are Cognigy (57 customers, 0 shared), Intercom (112 customers, 0 shared), Sierra (50 customers, 0 shared), and Sanas (48 customers, 0 shared). See all Glia alternatives.
How does usedby know who uses Glia?
Each company is linked to a public page that names it: Glia's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (5): a case study, a named quote or a press release. Observed (5): Glia shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Glia, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 10 of 10 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Glia started on October 8, 2026. New customers appear after two complete checks of its pages.