Quick Info
Overview
What is Parloa?
Parloa is an AI-powered platform that leverages AI to automate customer service and improve support experiences. It helps teams work more efficiently with intelligent automation and advanced AI capabilities.
Key Capabilities
AI-powered ticket routing
Powered by advanced AI models
Automated responses
Streamline repetitive tasks
Knowledge base integration
Connect with your stack
Multi-channel support
Core Parloa capability
Sentiment analysis
Core Parloa capability
Agent assistance tools
Core Parloa capability
Companies using Parloa
Case studyVerified

Microsoft
IT Services & System Integration

KPMG
Accounting & Audit

SAP
IT Services & System Integration

Booking.com
Travel & Hospitality

Accenture
IT Services & System Integration

DECATHLON
Retail
TeamViewer
IT Services & System Integration

Generali
Insurance & InsurTech
Swiss Life
Insurance & InsurTech
Sun Life
Insurance & InsurTech

TUI GROUP
Travel & Hospitality
FITON
HealthTech & Digital Health

FIVERTY
Cybersecurity
Parloa adoption by industry
See which industries are leading the adoption of Parloa
Travel & Hospitality2 companies
Retail1 companies
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Frequently asked questions about Parloa
Parloa is used by 13 companies including Microsoft, KPMG, SAP. These organizations leverage Parloa for customer service automation capabilities.
📊 Parloa is tracked by UsedBy.ai with 13 verified company adoptions, primarily in IT Services & System Integration.

Microsoft
Accenture
SAP
FIVERTY
Generali