33
AI tools in use at Microsoft
Microsoft uses 33 AI tools: Weights & Biases, Hugging Face, and Snorkel AI (ML Ops & Training), Adobe Firefly, Bria, and Flux (Image Generation & Editing), Listen and AlphaSense (AI Search & Research), Sprinklr and Parloa (Customer Service Automation), and 23 other tools. 6 are confirmed by a published story, quote or press release; 27 are listed on the vendor's own pages.Latest check Oct 8, 2026: 27 of 33 tools checked, from 57 public sources.
- Industry
- IT Services & System Integration
- Website
- microsoft.com
- AI tools in use
- 33Median for the 69 IT Services & System Integration companies on usedby: 1
- Latest check
- October 8, 202627 of 33 tools checked so far
Every AI tool at Microsoft
33 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Browserbase | Web Scraping & Extraction | — | browserbase.com | |
 Listen | AI Search & Research | — | listenlabs.ai | |
 Sprinklr | Customer Service Automation | — | sprinklr.com | |
 Weights & Biases | ML Ops & Training | On or before Oct 2023 | wandb.ai | |
 WellSaid | Voice Generation & Audio | — | wellsaid.io | |
 ZoomInfo | Sales Prospecting & Enrichment | — | zoominfo.com | |
 AdCreative | Marketing | — | adcreative.ai | |
 Adobe Firefly | Image Generation & Editing | — | firefly.adobe.com | |
 AlphaSense | AI Search & Research | — | alpha-sense.com | |
 Arize AI | LLM Ops & Frameworks | — | arize.com | |
 Bria | Image Generation & Editing | — | bria.ai | |
 Cline | AI Code Assistants | — | cline.bot | |
 D-ID | Video Generation & Editing | — | d-id.com | |
 DeepL | General Writing Assistants | — | deepl.com | |
 Descript | Marketing | — | descript.com | |
 Figma | Design & UI/UX | On or before Oct 2024 | figma.com | |
 Flux | Image Generation & Editing | — | bfl.ai | |
 Goodcall | Product | — | goodcall.com | |
 Hugging Face | ML Ops & Training | — | huggingface.co | |
 Mem0 | LLM Ops & Frameworks | — | mem0.ai | |
 n8n | Automation & Integration | — | n8n.io | |
 Neural Concept | Industrial & Engineering AI | — | neuralconcept.com | |
 Otio | Research | — | otio.ai | |
 Parloa | Customer Service Automation | — | parloa.com | |
 Pinecone | Vector Databases | On or before Oct 2024 | pinecone.io | |
 Qdrant | Vector Databases | — | qdrant.tech | |
 Replit | AI Code Editors | — | replit.com | |
 Runway | Video Generation & Editing | — | runway.com | |
 Scale AI | Engineering | — | scale.com | |
 Snorkel AI | ML Ops & Training | — | snorkel.ai | |
 Sonar | Code Quality & Security | — | sonarsource.com | |
 Typeface | Marketing Copywriting | — | typeface.ai | |
 Wispr Flow | Productivity Utilities | — | wisprflow.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Microsoft's own words
Published results, each linked to its dated source. We quote, we do not score.
8.6 billionlistening mentions pulled in during the first year
Microsoft uses Sprinklr. Vendor case study, Captured Oct 8, 2026.Read the story
Microsoft uses WellSaid. Vendor case study, Captured Oct 8, 2026.Sprinklr listens to us. They take our suggestions seriously, and they make improvements that make the platform better.If you’re recording it yourself, you have to get it just right. With WellSaid, it’s copy, paste, generate, and we’re done in minutes.Microsoft compared to other IT Services & System Integration companies
Microsoft uses 33 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1. 68 of its 68 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
69 IT Services & System Integration companies on usedby, by number of AI tools
- 37 companies with 1 tool
- 8 companies with 2 tools
- 4 companies with 3 tools
- 4 companies with 4 tools
- 4 companies with 5 tools
- 2 companies with 6 tools
- 0 companies with 7 tools
- 10 companies with 8 tools or more
What its peers use that Microsoft does not
Questions about AI at Microsoft
What AI tools does Microsoft use?
Microsoft uses 33 AI tools: Browserbase, Listen, Sprinklr, Weights & Biases, WellSaid, ZoomInfo, AdCreative, Adobe Firefly, AlphaSense, Arize AI, Bria, Cline, D-ID, DeepL, Descript, Figma, Flux, Goodcall, Hugging Face, Mem0, n8n, Neural Concept, Otio, Parloa, Pinecone, Qdrant, Replit, Runway, Scale AI, Snorkel AI, Sonar, Typeface, and Wispr Flow. 6 are confirmed by a published story, quote or press release, and 27 are listed on the vendor's own pages.
Does Microsoft use Cohere?
usedby has not found a public page showing that Microsoft uses Cohere. Cohere is the most used AI tool among the 69 IT Services & System Integration companies on usedby: 9 of them use it. See who uses Cohere.
How does Microsoft compare to other IT Services & System Integration companies?
Microsoft uses 33 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1, and 68 of its 68 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Microsoft uses?
Each tool is linked to a public page that names Microsoft: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Microsoft, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.