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Who uses Pinecone?

Vector database for AI applications pinecone.io

57

companies use Pinecone

27 confirmed 29 observed 1 signal

57 companies use Pinecone. 11% are in Artificial Intelligence. Confirmed or observed customers include L'Oréal, Microsoft, and OpenAI. 27 of them are confirmed by a published case study, quote or press release.Latest check Oct 5, 2026: 56 of 57 companies checked, from 10 public sources.

Customers by proof
27 confirmed, 29 observed, 1 signal
Top industry
Artificial Intelligence, 11% of customers
Pricing
Starter: Free; Builder: $20 month flat; Standard: $50 month min. usage; Enterprise: $500 month min. usage; Bring your own cloud: contact salesSource: pinecone.io, checked Oct 4, 2026
Most similar
Qdrant, 3 shared customers

What Pinecone does

Pinecone is a fully managed vector database designed for machine learning applications. It enables developers to build high-performance similarity search and retrieval systems for AI use cases like semantic search, recommendations, and RAG (Retrieval Augmented Generation).

Written by usedby from pinecone.io.

Main features

  • Vector similarity search
  • Real-time indexing
  • Serverless architecture
  • Metadata filtering
  • Hybrid search
  • High availability

Common uses

  • Semantic search
  • Recommendation systems
  • RAG applications
  • Anomaly detection
  • Image similarity
  • Chatbot memory

What customers use it for

Teams named on 7 customer lines

Engineering3
Product3
Operations1

57 companies use Pinecone

Every company below links to the public page that shows it uses Pinecone. Open a row to see the dated capture.

CompanyIndustryFirst public proofProof
L'OréalBeauty & CosmeticsOn or before Mar 2026
MicrosoftIT Services & System IntegrationOn or before Oct 2024
OpenAIArtificial IntelligenceOn or before Oct 2024
VanguardInvestment & VCOn or before Jun 2025
AdobeMarketing TechOn or before Mar 2026
CiscoTelecommunicationsOn or before Oct 2024
HPIT Services & System Integration—
AsanaDevTools & InfrastructureOn or before Mar 2026
BainCapitalInvestment & VC—
GoDaddyDevTools & InfrastructureOn or before Oct 2024
Showing 10 of 57.

By industry

11% of Pinecone's customers are in Artificial Intelligence.

Artificial Intelligence6
DevTools & Infrastructure4
Data & Analytics3
IT Services & System Integration3
Marketing Tech3
Other38

Is Pinecone right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 117 Artificial Intelligence companies on usedby, 6 are listed as Pinecone customers. 17 use only another Vector Databases tool.

  • Pinecone only, 5%
  • Pinecone and another tool in Vector Databases, 0%
  • Another tool in Vector Databases only, 15%
  • No Vector Databases tool we can see, 80%

These are companies usedby tracks because a public page names them, often Pinecone's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Pinecone and its customers. Each one links to its dated source. We quote, we do not score.

<20msP50 query latency

CustomGPT.ai
Vendor case studyCaptured Oct 3, 2026

10xcost reduction with Pinecone serverless

Gong
Vendor case studyCaptured Oct 3, 2026

0.68 to 0.91F1 score for retrieval accuracy

Terminal X
Vendor case studyCaptured Oct 3, 2026

98%retrieval accuracy in internal benchmarks

Aquant
Vendor case studyCaptured Oct 3, 2026

>50%increase in user engagement

Zoominfo
Vendor case studyCaptured Oct 3, 2026
Pinecone lets us focus on innovation and delivering customer value through our RAG-as-a-Service – without getting bogged down with vector database issues. We trust Pinecone to provide the foundational infrastructure we rely on for accurate, production-grade vector retrieval at scale.
Alden Do Rosario, CEO at CustomGPT.ai, CustomGPT.ai. Source, Captured Oct 3, 2026
Pinecone serverless isn't just a cost-cutting move for us; it is a strategic shift towards a more efficient, scalable, and resource-effective solution.
Jacob Eckel, VP, R&D Division Manager, Gong. Source, Captured Oct 3, 2026

Before you buy Pinecone

What Pinecone publishes on the points buyers check first, each with its source and check date.

Data processing termsA data processing agreement is available.pinecone.io, checked Oct 4, 2026
IntegrationsAirbyte, Amazon Bedrock, Amazon Sagemaker, Cohere, Databricks, Datadog, LangChain, Llama Index, OpenAI, Snowflake, Terraform, Verceldocs.pinecone.io, checked Oct 4, 2026
PricingStarter: Free; Builder: $20 month flat; Standard: $50 month min. usage; Enterprise: $500 month min. usage; Bring your own cloud: contact salespinecone.io, checked Oct 4, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Pinecone work with the tools we already use?

Pinecone alternatives

Tools compared with Pinecone most often, with the customers they share.

ToolCustomersShared with PineconeCompare
Qdrant60 customers, 3 shared603Pinecone vs Qdrant
Weaviate60 customers, 2 shared602Pinecone vs Weaviate
Zilliz19 customers, 0 shared190Pinecone vs Zilliz
LanceDB16 customers, 0 shared160Pinecone vs LanceDB
Vespa14 customers, 0 shared140Pinecone vs Vespa

Questions about Pinecone

Who uses Pinecone?

57 companies use Pinecone, including L'Oréal, Microsoft, and OpenAI.

Which industries use Pinecone?

The industries with the most Pinecone customers are Artificial Intelligence (6), DevTools & Infrastructure (4), and Data & Analytics (3).

What are the alternatives to Pinecone?

The tools compared with Pinecone most often are Qdrant (60 customers, 3 shared), Weaviate (60 customers, 2 shared), Zilliz (19 customers, 0 shared), and LanceDB (16 customers, 0 shared). See all Pinecone alternatives.

How does usedby know who uses Pinecone?

Each company is linked to a public page that names it: Pinecone's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (27): a case study, a named quote or a press release. Observed (29): Pinecone shows the company on its own pages, for example a logo wall. Signal (1): a job post shows the company’s employees use Pinecone, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 5, 2026, and 56 of 57 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

We have not started tracking changes for this tool yet.

Where this data comes from

Customer page pinecone.io/customersCaptured Oct 3, 2026
8 case studies, quotes and press releasesLatest capture Oct 3, 2026
1 customer proven only by a job postWeakest proof, marked Signal in the list