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10,000 paying customers

“CustomGPT.ai grew to over 10,000 paying customers, each running custom GPT projects built on their own data”

As published on pinecone.io. Captured by usedby on Oct 8, 2026.

What happened

CustomGPT.ai runs its no-code RAG-as-a-Service platform on Pinecone's managed vector database for real-time vector retrieval. This lets its customers build domain-specific GPTs and agents on their own data without CustomGPT.ai managing vector infrastructure.

Summary written by usedby from the source page, in English. The figures are those of Pinecone and CustomGPT.ai, not ours.

  • <20ms“Pinecone supported <20ms P50 query latency and 99.95+% uptime”
  • #1“CustomGPT.ai achieved the #1 ranking in a RAG accuracy benchmark*”

Rapid scale and adoption: CustomGPT.ai grew to over 10,000 paying customers, each running custom GPT projects built on their own data—enabled by Pinecone’s ability to handle hundreds of millions of vectors across thousands of namespaces.

From the page. pinecone.io, captured Oct 8, 2026

Pinecone lets us focus on innovation and delivering customer value through our RAG-as-a-Service – without getting bogged down with vector database issues. We trust Pinecone to provide the foundational infrastructure we rely on for accurate, production-grade vector retrieval at scale.

Alden Do Rosario, CEO at CustomGPT.ai, CustomGPT.ai. Source, captured Oct 3, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 10,000 paying customersCheckedPrinted word for word on the page, near the name of CustomGPT.ai.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of CustomGPT.ai.
  • CustomGPT.ai uses PineconeCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

10x faster“10x faster response generation for RFPs and compliance questionnaires.”1up uses Pinecone. Another customer of Pinecone20% → 97%accuracy in ingredient matchingAllspice uses Pinecone. Another customer of Pinecone49%“49% reduction in average time-to-resolution”Aquant uses Pinecone. Another customer of Pinecone