Coveo vs Pinecone: who uses which
Customers, public proof and the companies that use both.
On usedby, 46 companies use Coveo and 57 use Pinecone. 2 companies use both, including Adobe and Cisco. Coveo leads among the Manufacturing companies on usedby that use either tool, Pinecone among the Artificial Intelligence companies.Latest check Oct 12, 2026: 102 of 103 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Coveo, Pinecone, or both
Every company with a public proof for at least one of the two tools.
44
use only Coveo
2
companies use both
55
use only Pinecone
44 companies use only Coveo, 55 use only Pinecone and 2 use both, out of the 101 companies on usedby that use at least one of them.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Coveo | First public proof, Pinecone |
|---|---|---|
 Adobe | On or before Oct 2024 | On or before Mar 2026 |
 Cisco | On or before Apr 2025 | On or before Oct 2024 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Coveo, Pinecone or both: a share of the companies on usedby, not of the market.
Coveo onlyBothPinecone only
More common with Coveo
- Manufacturing5 of the 6 Manufacturing companies on usedby that use either tool use Coveo.
- Consumer Goods5 of the 5 Consumer Goods companies on usedby that use either tool use Coveo.
More common with Pinecone
- Artificial Intelligence15 of the 15 Artificial Intelligence companies on usedby that use either tool use Pinecone.
- Data & Analytics4 of the 7 Data & Analytics companies on usedby that use either tool use Pinecone.
- DevTools & Infrastructure5 of the 6 DevTools & Infrastructure companies on usedby that use either tool use Pinecone.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
CoveoPineconeWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Coveo
all 50+ of F5’s client-facing web properties are unified to deliver one continuous digital journey
F5
Vendor case study, coveo.com, captured Oct 10, 2026
$150,000+ saved by deflecting unnecessary support requests
F5
Vendor case study, coveo.com, captured Oct 9, 2026
Pinecone
a 20% reduction in AHT for voice calls
TaskUs
Vendor case study, pinecone.io, captured Oct 8, 2026
a ~95% reduction of time, freeing up human agents to focus on more complex issues
Assembled
Vendor case study, pinecone.io, captured Oct 8, 2026
Questions about Coveo and Pinecone
Which is used more, Coveo or Pinecone?
Pinecone has more customers on usedby: 57 against 46 for Coveo. Coveo leads among the Manufacturing companies on usedby that use either tool, Pinecone among the Artificial Intelligence companies.
Do companies use both Coveo and Pinecone?
Yes. 2 companies use both on usedby, including Adobe and Cisco.
Who uses Coveo?
46 companies on usedby, each with the public page that shows it. See who uses Coveo.
Who uses Pinecone?
57 companies on usedby, each with the public page that shows it. See who uses Pinecone.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.