33
AI tools in use at Cisco
Cisco uses 33 AI tools: Galileo, Langchain, and LangSmith (LLM Ops & Frameworks), Workato, Automation Anywhere, and Tray.io (Automation & Integration), AlphaSense and Coveo (AI Search & Research), ChatGPT and Scale AI (Engineering), and 23 other tools. 10 are confirmed by a published story, quote or press release; 23 are listed on the vendor's own pages.Latest check Oct 8, 2026: 26 of 33 tools checked, from 55 public sources.
- Industry
- Telecommunications
- Website
- cisco.com
- AI tools in use
- 33Median for the 69 Telecommunications companies on usedby: 2
- Latest check
- October 8, 202626 of 33 tools checked so far
Every AI tool at Cisco
33 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Celonis | Document & Process Intelligence | — | celonis.com | |
 Galileo | LLM Ops & Frameworks | — | galileo.ai | |
 Langchain | LLM Ops & Frameworks | — | langchain.com | |
 LangSmith | LLM Ops & Frameworks | — | langchain.com | |
 Mindtickle | Sales Training & Coaching | — | mindtickle.com | |
 Mistral | Foundation Models (LLMs) | — | mistral.ai | |
 Prezent | Presentations & Slides | — | prezent.ai | |
 Sonar | Code Quality & Security | — | sonarsource.com | |
 Tessl | Autonomous Coding Agents | — | tessl.io | |
 Workato | Automation & Integration | — | workato.com | |
 AlphaSense | AI Search & Research | — | alpha-sense.com | |
 Automation Anywhere | Automation & Integration | — | automationanywhere.com | |
 ChatGPT | Engineering | — | chat.openai.com | |
 Codeium | AI Code Assistants | — | codeium.com | |
 Coveo | AI Search & Research | — | coveo.com | |
 Credo AI | AI Security & Governance | — | credo.ai | |
 ElevenLabs | Voice Generation & Audio | On or before Jul 2025 | elevenlabs.io | |
 Fireflies | Operations | — | fireflies.ai | |
 HighRadius | Finance & Accounting AI | On or before Jul 2025 | highradius.com | |
 invideo | Video Generation & Editing | — | invideo.io | |
 Krisp | Meeting Assistants | — | krisp.ai | |
 Loopio | Knowledge & Internal Search | — | loopio.com | |
 Miro | Project & Workspace Mgmt | — | miro.com | |
 Monte Carlo | Data Cloud & Analytics | On or before May 2026 | montecarlo.ai | |
 Murf | HR | — | murf.ai | |
 Outreach | Sales | — | outreach.io | |
 Pinecone | Vector Databases | On or before Oct 2024 | pinecone.io | |
 Scale AI | Engineering | — | scale.com | |
 SentinelOne | AI Cyber Defense | — | sentinelone.com | |
 Textio | HR & People Development | — | textio.com | |
 ThoughtSpot | Data Cloud & Analytics | On or before Sep 2025 | thoughtspot.com | |
 Tray.io | Automation & Integration | — | tray.ai | |
 Weaviate | Vector Databases | On or before Sep 2025 | weaviate.io |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Cisco's own words
Published results, each linked to its dated source. We quote, we do not score.
90%target for perfect orders, up from around 85%
Cisco uses Celonis. Vendor case study, Captured Oct 8, 2026.50%faster building of on-brand presentation decks
Cisco uses Prezent. Vendor case study, Captured Oct 7, 2026.29,000manual tasks automated across sales operations
Cisco uses Workato. Vendor case study, Captured Oct 5, 2026.We leveraged Mindtickle to roll out training to 18,000 of our sellers in six weeks,They provide a level of support that is unbelievable in the industry. We have had such great success with them… Highly recommend the Mindtickle team for any type of activities like this. They just get it, and they get it done.Cisco compared to other Telecommunications companies
Cisco uses 33 AI tools. The median among the 69 Telecommunications companies on usedby is 2. 68 of its 68 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
69 Telecommunications companies on usedby, by number of AI tools
- 32 companies with 1 tool
- 10 companies with 2 tools
- 5 companies with 3 tools
- 8 companies with 4 tools
- 2 companies with 5 tools
- 1 company with 6 tools
- 1 company with 7 tools
- 10 companies with 8 tools or more
What its peers use that Cisco does not
Questions about AI at Cisco
What AI tools does Cisco use?
Cisco uses 33 AI tools: Celonis, Galileo, Langchain, LangSmith, Mindtickle, Mistral, Prezent, Sonar, Tessl, Workato, AlphaSense, Automation Anywhere, ChatGPT, Codeium, Coveo, Credo AI, ElevenLabs, Fireflies, HighRadius, invideo, Krisp, Loopio, Miro, Monte Carlo, Murf, Outreach, Pinecone, Scale AI, SentinelOne, Textio, ThoughtSpot, Tray.io, and Weaviate. 10 are confirmed by a published story, quote or press release, and 23 are listed on the vendor's own pages.
Does Cisco use ElevenLabs?
Yes. ElevenLabs lists Cisco on its own pages (captured Oct 5, 2026). ElevenLabs is the most used AI tool among the 69 Telecommunications companies on usedby: 8 of them use it. See who uses ElevenLabs.
How does Cisco compare to other Telecommunications companies?
Cisco uses 33 AI tools. The median among the 69 Telecommunications companies on usedby is 2, and 68 of its 68 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Cisco uses?
Each tool is linked to a public page that names Cisco: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Cisco, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.