Who uses Deepgram?
Speech-to-text API with industry-leading accuracy deepgram.com
45
companies use Deepgram
45 companies use Deepgram. 20% are in Artificial Intelligence. Confirmed or observed customers include NASA, IBM, and Cloudflare. 33 of them are confirmed by a published case study, quote or press release.Latest check Oct 2, 2026: 42 of 45 companies checked, from 9 public sources.
- Category
- Speech & Audio API
- Customers by proof
- 33 confirmed, 12 observed
- Top industry
- Artificial Intelligence, 20% of customers
- Most similar
- Cartesia, 4 shared customers
- Website
- deepgram.com
What Deepgram does
Deepgram provides enterprise-grade speech recognition APIs with industry-leading accuracy. It offers real-time transcription, voice analytics, and custom model training for various industries.
Written by usedby from deepgram.com.
Main features
Common uses
45 companies use Deepgram
Every company below links to the public page that shows it uses Deepgram. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 NASA | Aerospace & Defense | |
 IBM | IT Services & System Integration | |
 Cloudflare | Cybersecurity | |
 Twilio | Telecommunications | |
 Five9 | Telecommunications | |
 Cresta | Sales Tech & CRM | |
 Coval | — | |
 Flowtica | — | |
 GetVocal AI | — | |
 Gradient Labs | — |
Is Deepgram right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 117 Artificial Intelligence companies on usedby, 9 are listed as Deepgram customers. 16 use only another Speech & Audio API tool.
- Deepgram only, 4%
- Deepgram and another tool in Speech & Audio API, 3%
- Another tool in Speech & Audio API only, 14%
- No Speech & Audio API tool we can see, 79%
These are companies usedby tracks because a public page names them, often Deepgram's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Deepgram and its customers. Each one links to its dated source. We quote, we do not score.
~80ktotal monthly customer interactions across
KlubiVendor case studyCaptured Oct 2, 2026<5%share of in-app reported issues related to transcription quality
FlowticaVendor case studyCaptured Oct 2, 2026
Read the story
JobcaseVendor case studyCaptured Oct 2, 2026
Read the story
Prem AIVendor case studyCaptured Oct 2, 2026
Read the story
MaxContactVendor case studyCaptured Oct 2, 2026Across many conversations, especially in healthcare, we're seeing a clear pattern: voice is becoming the primary interface, as long as it's private by design. The integration with Deepgram is unlocking real-time workflows while preserving the strict confidentiality these environments demand.In voice AI, the entire customer experience hinges on the first 300 milliseconds. If STT mis-hears a booking number or a customer name, no amount of downstream LLM reasoning can save the interaction. That’s why we’re rigorous about who we put in the front of our pipeline, and why Deepgram earned that spot for English.Before you buy Deepgram
What Deepgram publishes on the points buyers check first, each with its source and check date.
| Free trial | Free trial or free plan available. | deepgram.com, checked Oct 4, 2026 |
|---|---|---|
| Integrations | Amazon Connect, Amazon Lex | developers.deepgram.com, checked Oct 4, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Deepgram work with the tools we already use?
Deepgram alternatives
Tools compared with Deepgram most often, with the customers they share.
| Tool | Customers | Shared with Deepgram | Compare |
|---|---|---|---|
 Cartesia39 customers, 4 shared | 39 | 4 | Deepgram vs Cartesia |
 LiveKit32 customers, 3 shared | 32 | 3 | Deepgram vs LiveKit |
 Assembly AI48 customers, 1 shared | 48 | 1 | Deepgram vs Assembly AI |
 Recall50 customers, 2 shared | 50 | 2 | Deepgram vs Recall |
Questions about Deepgram
Who uses Deepgram?
45 companies use Deepgram, including NASA, IBM, and Cloudflare.
Which industries use Deepgram?
The industries with the most Deepgram customers are Artificial Intelligence (9), Telecommunications (5), and Sales Tech & CRM (4).
What are the alternatives to Deepgram?
The tools compared with Deepgram most often are Cartesia (39 customers, 4 shared), LiveKit (32 customers, 3 shared), Assembly AI (48 customers, 1 shared), and Recall (50 customers, 2 shared). See all Deepgram alternatives.
How does usedby know who uses Deepgram?
Each company is linked to a public page that names it: Deepgram's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (33): a case study, a named quote or a press release. Observed (12): Deepgram shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Deepgram, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 2, 2026, and 42 of 45 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
We have not started tracking changes for this tool yet.