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How Vida uses Deepgram

50%

“Up to 50% lower TTS spend versus alternative providers in similar quality tiers”

As published on deepgram.com. Checked by usedby on Oct 9, 2026.

What happened

Vida runs an AI agent platform for healthcare, benefits and wellness enterprises, and uses Deepgram's Aura-2 text-to-speech to voice its phone agents in live calls. It also uses Deepgram's multilingual speech-to-text to understand inbound speech.

Summary written by usedby from the source page, in English. The figures are those of Deepgram and Vida, not ours.

Vida exposes voices from several TTS vendors within its platform, yet Deepgram voices remain the most frequently chosen by customers. Internal benchmarks and usage patterns made it clear that Aura-2 provided the best mix of quality and efficiency.

From the page. deepgram.com

Out of all of the Text-to-Speech options we expose on Vida’s Business AI Agent OS, Deepgram’s Aura-2 TTS engine provides the highest quality at the lowest price. We recommend it over alternatives to our customers.

Lyle Pratt, CEO, Vida. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 50%CheckedPrinted word for word on the page, near the name of Vida.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Vida.
  • Vida uses DeepgramCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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