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How UpdateAI uses Deepgram

As published on deepgram.com. Checked by usedby on Oct 9, 2026.

What happened

UpdateAI uses Deepgram's speech recognition as the transcription foundation for its action item detection engine for online meetings such as Zoom. The transcripts feed UpdateAI's own NLP engine, which finds and highlights action items so customer success teams get a to-do list right after meetings.

Summary written by usedby from the source page, in English. The figures are those of Deepgram and UpdateAI, not ours.

They tested six different providers and chose Deepgram for its high accuracy and transcription speed.

From the page. deepgram.com

We were really impressed by the service, responsiveness, and general rapport of the Deepgram team complemented with superlative results of the speech recognition testing; it put them over the top.

Josh Schachter, CEO of UpdateAI. Source

What the story claims, and what we checked

What we compared with the page.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of UpdateAI.
  • UpdateAI uses DeepgramCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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