Deepgram vs LiveKit: who uses which
Customers, public proof and the companies that use both.
On usedby, 45 companies use Deepgram and 32 use LiveKit. 3 companies use both, including Cresta, Retell AI, and Decagon. Deepgram leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Oct 8, 2026: 74 of 77 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Deepgram, LiveKit, or both
Every company with a public proof for at least one of the two tools.
42
use only Deepgram
3
companies use both
29
use only LiveKit
42 companies use only Deepgram, 29 use only LiveKit and 3 use both, out of the 74 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for Deepgram yet.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
Cresta |
Retell AI |
Decagon |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Deepgram, LiveKit or both: a share of the companies on usedby, not of the market.
Deepgram onlyBothLiveKit only
More common with Deepgram
- Artificial Intelligence9 of the 12 Artificial Intelligence companies on usedby that use either tool use Deepgram, 2 of them alongside LiveKit.
- Telecommunications5 of the 6 Telecommunications companies on usedby that use either tool use Deepgram.
- Sales Tech & CRM4 of the 5 Sales Tech & CRM companies on usedby that use either tool use Deepgram, 1 of them alongside LiveKit.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Deepgram
LiveKitWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Deepgram

90%+ of conversations handled end-to-end by AI agents
Klubi
Vendor case study, deepgram.com, captured Oct 2, 2026

transcription on a 60-minute recording typically comes back from Deepgram in under 30 seconds
Flowtica
Vendor case study, deepgram.com, captured Oct 2, 2026
LiveKit

Assort Health's customers can use AI to handle 90% of inbound calls
Assort Health
Vendor case study, livekit.com, published Jun 1, 2025

How Playback uses LiveKit
Playback
Vendor case study, livekit.com, published Aug 1, 2024
Questions about Deepgram and LiveKit
Which is used more, Deepgram or LiveKit?
Deepgram has more customers on usedby: 45 against 32 for LiveKit.
Do companies use both Deepgram and LiveKit?
Yes. 3 companies use both on usedby, including Cresta, Retell AI, and Decagon.
Who uses Deepgram?
45 companies on usedby, each with the public page that shows it. See who uses Deepgram.
Who uses LiveKit?
32 companies on usedby, each with the public page that shows it. See who uses LiveKit.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.


