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Assembly AI vs Recall: who uses which

Customers, public proof and the companies that use both.

On usedby, 48 companies use Assembly AI and 50 use Recall. 9 companies use both, including Apollo.io, ClickUp, and Cluely. Assembly AI leads among the Artificial Intelligence companies on usedby that use either tool, Recall among the Sales Tech & CRM companies.Latest check Oct 2, 2026: 93 of 98 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Assembly AI, Recall, or both

Every company with a public proof for at least one of the two tools.

39

use only Assembly AI

9

companies use both

41

use only Recall

39 companies use only Assembly AI, 41 use only Recall and 9 use both, out of the 89 companies on usedby that use at least one of them.

Assembly AI

Open Assembly AI
48customers
22 confirmed 26 observed

Where it lands

Artificial Intelligence12
Marketing Tech6
Sales Tech & CRM5

Newest customers

We have not started tracking changes for Assembly AI yet.

50customers
32 confirmed 18 observed

Where it lands

Sales Tech & CRM14
HR & Recruiting9
DevTools & Infrastructure4

Newest customers

We have not started tracking changes for Recall yet.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Assembly AI and Recall
Company
Apollo.io
ClickUp
Cluely
Ashby
Fellow
Krisp
Metaview
Grain
Jiminny

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Assembly AI, Recall or both: a share of the companies on usedby, not of the market.

IndustryAssembly AI onlyBothRecall only
Sales Tech & CRM17 companies on usedby
18%12%70%
Artificial Intelligence13 companies on usedby
84%8%8%
HR & Recruiting9 companies on usedby
0%33%67%
Marketing Tech8 companies on usedby
63%12%25%
DevTools & Infrastructure6 companies on usedby
33%17%50%

Assembly AI onlyBothRecall only

More common with Assembly AI

  • Artificial Intelligence12 of the 13 Artificial Intelligence companies on usedby that use either tool use Assembly AI, 1 of them alongside Recall.
  • Marketing Tech6 of the 8 Marketing Tech companies on usedby that use either tool use Assembly AI, 1 of them alongside Recall.

More common with Recall

  • Sales Tech & CRM14 of the 17 Sales Tech & CRM companies on usedby that use either tool use Recall, 2 of them alongside Assembly AI.
  • HR & Recruiting9 of the 9 HR & Recruiting companies on usedby that use either tool use Recall, 3 of them alongside Assembly AI.
  • DevTools & Infrastructure4 of the 6 DevTools & Infrastructure companies on usedby that use either tool use Recall, 1 of them alongside Assembly AI.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Assembly AIRecall
Customersusedby, latest check Oct 2, 2026Assembly AI: 48 (22 confirmed, 26 observed)Recall: 50 (32 confirmed, 18 observed)
Top industryusedby, latest check Oct 2, 2026Assembly AI: Artificial Intelligence (12)Recall: Sales Tech & CRM (14)
CategoryusedbyAssembly AI: Speech & Audio APIRecall: Speech & Audio API
Free trialNot checked yetRecall: Free trial or free plan available.recall.ai, checked Oct 4, 2026
SecurityAssembly AI: SOC 2 Type IIassemblyai.com, checked Oct 4, 2026Not checked yet
WebsiteAssembly AI: assemblyai.comRecall: recall.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Assembly AI

2x increase in free to paid conversion rate

Supernormal

Vendor case study, assemblyai.com, captured Oct 2, 2026

Read the story

76% reduction in human-in-the-loop effort

Ollang

Vendor case study, assemblyai.com, captured Oct 2, 2026

Read the story

Recall

How Mixmax uses Recall

Mixmax

Vendor case study, recall.ai, published Mar 4, 2026

Read the story

How Filevine uses Recall

Filevine

Vendor case study, recall.ai, published Feb 27, 2026

Read the story

Questions about Assembly AI and Recall

Which is used more, Assembly AI or Recall?

Recall has more customers on usedby: 50 against 48 for Assembly AI. Assembly AI leads among the Artificial Intelligence companies on usedby that use either tool, Recall among the Sales Tech & CRM companies.

Do companies use both Assembly AI and Recall?

Yes. 9 companies use both on usedby, including Apollo.io, ClickUp, and Cluely.

Who uses Assembly AI?

48 companies on usedby, each with the public page that shows it. See who uses Assembly AI.

Who uses Recall?

50 companies on usedby, each with the public page that shows it. See who uses Recall.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.