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What AI does Cresta use?

Sales Tech & CRM · cresta.com

5

AI tools in use at Cresta

3 confirmed 2 observed

Cresta uses 5 AI tools: Cartesia, Deepgram, and LiveKit (Speech & Audio API), CodeRabbit (Code Quality & Security), and Fireworks AI (LLM Inference). 3 are confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 8, 2026: 5 of 5 tools checked, from 9 public sources.

Website
cresta.com
AI tools in use
5Median for the 66 Sales Tech & CRM companies on usedby: 1
Latest check
October 8, 20265 of 5 tools checked so far

Every AI tool at Cresta

5 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
CartesiaSpeech & Audio API—cartesia.ai
CodeRabbitCode Quality & Security—coderabbit.ai
Fireworks AILLM Inference—fireworks.ai
DeepgramSpeech & Audio API—deepgram.com
LiveKitSpeech & Audio API—livekit.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Cresta's own words

Published results, each linked to its dated source. We quote, we do not score.

Using Cartesia’s generative voice API, Sonic, we’ve strengthened Cresta AI Agent to move beyond rigid scripts and towards delivering empathetic, human-like conversations that accurately represent customer brands and their commitment to excellent customer service.
Tim Shi, Co-Founder & Chief Technology Officer at Cresta. On Cartesia. Source, Captured Oct 8, 2026
Applying the best level of review consistently across the company — that's the biggest gain,
Daniel Hoske, Chief Technology Officer, Cresta. On CodeRabbit. Source, Captured Oct 6, 2026

Cresta compared to other Sales Tech & CRM companies

Cresta uses 5 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1. 53 of its 65 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

66 Sales Tech & CRM companies on usedby, by number of AI tools

  1. 35 companies with 1 tool
  2. 12 companies with 2 tools
  3. 3 companies with 3 tools
  4. 3 companies with 4 tools
  5. 1 company with 5 tools
  6. 1 company with 6 tools
  7. 3 companies with 7 tools
  8. 8 companies with 8 tools or more

What its peers use that Cresta does not

Questions about AI at Cresta

What AI tools does Cresta use?

Cresta uses 5 AI tools: Cartesia, CodeRabbit, Fireworks AI, Deepgram, and LiveKit. 3 are confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.

Does Cresta use Recall?

usedby has not found a public page showing that Cresta uses Recall. Recall is the most used AI tool among the 66 Sales Tech & CRM companies on usedby: 14 of them use it. See who uses Recall.

How does Cresta compare to other Sales Tech & CRM companies?

Cresta uses 5 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1, and 53 of its 65 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Cresta uses?

Each tool is linked to a public page that names Cresta: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Cresta, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.