Who uses Pendo?
Product experience platform combining analytics, feedback, guidance and AI predictions.
On usedby, 42 companies use Pendo, including ADP, Nasdaq, and United Airlines. 20 of them are confirmed by a published case study, quote or press release. 2 of them declared it to usedby themselves. Every company links to the public page that names it.
42 companies, each with its public proof
Strongest proof first. Open a company to see the page that names it, and when we captured it.
ConfirmedADPHR & Recruiting
ConfirmedNasdaqInvestment & VC
ConfirmedUnited AirlinesAirlines & Aviation Services
ConfirmedCox AutomotiveLogistics & Supply Chain
ConfirmedSageAccounting & Audit
ConfirmedTicketmasterStreaming & Content
ConfirmedAvero
ConfirmedBlacklineAccounting & Audit- ConfirmedBraskem
ConfirmedBrightly
ConfirmedCallRailMarketing Tech
ConfirmedChartbeat
ConfirmedClearcoFintech & Payments
ConfirmedCohley
ConfirmedDatasiteInvestment & VC
| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| ADP | HR & Recruiting | — | pendo.io | |
| Nasdaq | Investment & VC | — | pendo.io | |
| United Airlines | Airlines & Aviation Services | — | pendo.io | |
| Cox Automotive | Logistics & Supply Chain | — | pendo.io | |
| Sage | Accounting & Audit | — | pendo.io | |
| Ticketmaster | Streaming & Content | — | pendo.io | |
| Avero | — | — | pendo.io | |
| Blackline | Accounting & Audit | — | pendo.io | |
| Braskem | — | — | pendo.io | |
| Brightly | — | — | pendo.io | |
| CallRail | Marketing Tech | — | pendo.io | |
| Chartbeat | — | — | pendo.io | |
| Clearco | Fintech & Payments | — | pendo.io | |
| Cohley | — | — | pendo.io | |
| Datasite | Investment & VC | — | pendo.io | |
| Emburse | Fintech & Payments | — | pendo.io | |
| Locus | Logistics & Supply Chain | — | pendo.io | |
| NectarHR | — | — | pendo.io | |
| Onapsis | — | — | pendo.io | |
| TraceGains | — | — | pendo.io | |
| Halcyon | Artificial Intelligence | — | halcyon.ai | |
| Scribe | Artificial Intelligence | — | trust.scribehow.com | |
| Cisco | Telecommunications | — | pendo.io | |
| Salesforce | Sales Tech & CRM | — | pendo.io | |
| Thomson Reuters | Legal & Compliance | — | pendo.io | |
| Okta | Cybersecurity | — | pendo.io | |
| Zendesk | Sales Tech & CRM | — | pendo.io | |
| Casted | — | — | pendo.io | |
| Elsevier | Media & Publishing | — | pendo.io | |
| Extole | — | — | pendo.io | |
| GenLogs | Logistics & Supply Chain | — | pendo.io | |
| JLL | PropTech & Management | — | pendo.io | |
| Labcorp | Biotech & Pharma | — | pendo.io | |
| Marketo | Marketing Tech | — | pendo.io | |
| OpenTable | Restaurants & Food Services | — | pendo.io | |
| PayGround | — | — | pendo.io | |
| Procare | — | — | pendo.io | |
| Q2 | Fintech & Payments | — | pendo.io | |
| Quorum | Government & GovTech | — | pendo.io | |
| Sitecompli | — | — | pendo.io | |
| Verizon Connect | — | — | pendo.io | |
| Wiley | — | — | pendo.io |
What customers say Pendo changed
Figures and quotes as Pendo and its customers published them, each tied to its source. We quote, we do not measure the result.
“Without Pendo, I’m not really sure where we would be right now.”
Shreya VenkatesanBlackline“Pendo's ease of use takes a lot of work off teams that are already taxed. If we didn't have Pendo, I would probably cry.”
Hayley RussellProgram Manager, Brightly“What Agent Analytics gave me was conviction… and the confidence to roll it out faster.”
Brian MuehlenkampProduct Manager, TicketmasterClearcoNasdaq
TraceGainsCallRailCox AutomotiveAveroChartbeatIs Pendo used in companies like yours?
By industry
18 industries among 42 customers. Of the 20 with a known size, 70% have more than 1,000 employees.
- Fintech & Payments
3 - Logistics & Supply Chain
3 - Accounting & Audit2
- Artificial Intelligence
2 - Investment & VC2
- Marketing Tech
2 - Sales Tech & CRM
2 - Airlines & Aviation Services1
- Biotech & Pharma
1 - Cybersecurity
1 - Government & GovTech
1 - HR & Recruiting1
- Legal & Compliance
1 - Media & Publishing
1 - PropTech & Management
1 - Restaurants & Food Services
1 - Streaming & Content1
- Telecommunications
1
By industry and company size
| Industry | Customers | ≤ 200 | 201–1,000 | > 1,000 | Unknown |
|---|---|---|---|---|---|
| Fintech & Payments | 3 | 1 | 1 | 1 | 0 |
| Logistics & Supply Chain | 3 | 0 | 0 | 0 | 3 |
Employees per company. Every proof level counts, job posts included. A company with no stored size gets its own column, never counted as small.
Which Data platforms & analytics tools companies use, by industry: Fintech & Payments · Artificial Intelligence · Investment & VC · Marketing Tech · Media & Publishing · Restaurants & Food Services
What Pendo does, and what to check
What Pendo does
Product experience platform combining analytics, feedback, guidance and AI predictions.
Written by usedby from pendo.io.
Security
- SOC 2 Type II
- PCI DSS
- HIPAA
Pricing and terms
- Pricing
- Pendo Free · Free Base · Custom quote Core · Custom quote Ultimate · Custom quote
- Data residency
- Customer-selected environment · Pendo offers separate environments in the US, EU, Japan and Australia. The US is the default.
- Free trial
- Free trial or free plan available.
Integrations
HubSpot
Intercom
Jira- Marketo
- Okta
- Salesforce
Segment- Zendesk
Read on trust.pendo.io, checked Nov 13, 2026
Read on pendo.io, checked Nov 13, 2026
Read on support.pendo.io, checked Nov 13, 2026
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Pendo work with the tools we already use?
Pendo alternatives, by public customers
Same or competing category, from another vendor. Every proof level counts. A shared category alone does not establish the same functions or suitability for your task.
PendoThis toolReference
SnowflakeCloud data platform for analytics and AI1 shared with Pendo1 sharedPendo vs Snowflake →
HexAI data workspace with agentic notebooks, self-serve analytics and data apps built from prompts.0 shared with Pendo0 sharedWho uses Hex →
Monte CarloData and AI observability platform that monitors pipelines and AI agents to catch quality issues in production.5 shared with Pendo5 sharedPendo vs Monte Carlo →
ThoughtSpotAgentic analytics platform that answers business questions in natural language from governed data1 shared with Pendo1 sharedPendo vs ThoughtSpot →
HightouchCustomer data and AI platform for marketers: composable CDP, reverse ETL and AI decisioning on the warehouse.0 shared with Pendo0 sharedWho uses Hightouch →
Often used with Pendo
Other categories found at the same companies. All proof levels are included, including job-post signals. This does not establish an integration or joint use.
AWS BedrockAI inference & GPU cloud4 companies in common
ClaudeAI assistants3 companies in common
CoveoVector databases & search engines3 companies in common
DatadogDevOps, SRE & incidents3 companies in common
GeminiAI assistants3 companies in common
GongRevenue & conversation intelligence3 companies in common
Questions about Pendo
Who uses Pendo?
42 companies use Pendo (20 confirmed, 2 declared, 20 observed), including ADP, Nasdaq, and United Airlines.
What results do companies report with Pendo?
Companies that use Pendo report these results in public case studies. Brightly: 21% increase in feature adoption (source: pendo.io, checked November 13, 2026). Ticketmaster: 60% user-base growth past the pilot in a few months (source: pendo.io, checked November 13, 2026). Clearco: Over 1,100 SMB accounts moved to a completely self-service model (source: pendo.io, checked November 13, 2026).
How much does Pendo cost?
Pendo lists these prices on its own website: Pendo Free · Free Base · Custom quote Core · Custom quote Ultimate · Custom quote. Source: pendo.io, checked November 13, 2026.
Is Pendo SOC 2 compliant?
Pendo states on its own website that it holds SOC 2 Type II, PCI DSS, and HIPAA. Source: trust.pendo.io, checked November 13, 2026.
Where does Pendo store customer data?
Pendo lists these data hosting regions on its own website: Customer-selected environment · Pendo offers separate environments in the US, EU, Japan and Australia. The US is the default. Source: support.pendo.io, checked November 13, 2026.
Does Pendo integrate with HubSpot, Intercom, and Jira?
Pendo lists 8 integrations on its own website, including HubSpot, Intercom, Jira, Marketo, Okta, and Salesforce. Source: pendo.io, checked November 13, 2026.
Does Pendo have a free trial?
Pendo states on its own website that a free trial or a free plan is available. Source: pendo.io, checked November 13, 2026.
Which industries use Pendo?
The industries with the most Pendo customers are Fintech & Payments (3) and Logistics & Supply Chain (3).
What are the alternatives to Pendo?
Ranked by public customers (every proof level counts, job posts included), the top Pendo alternatives are Snowflake (92 customers, 1 shared), Hex (91 customers, 0 shared), Monte Carlo (69 customers, 5 shared), and ThoughtSpot (63 customers, 1 shared). See all Pendo alternatives.
How does usedby know who uses Pendo, and how current is it?
Each company here links to a public page that names it as a Pendo customer, and each line shows its proof level. A company that declared Pendo itself is marked Declared. The latest check ran on November 13, 2026. How usedby collects and checks its data.
Where this data comes from
Three proof levels
Main sources
- pendo.ioNov 13, 2026
- pendo.io/customersNov 13, 2026
- pendo.io/pricingNov 13, 2026
- 20 case studies, quotes and press releasesNov 13, 2026
- 2 customers declared it themselves
Cite this page
UsedBy.ai (2026). Who uses Pendo? 42 companies. Retrieved from https://www.usedby.ai/tools/pendo, latest check November 13, 2026.