The use case: how Cox Automotive deploys Pendo
Cox Automotive uses Pendo Analytics to quickly pull product usage data across its digital products, and uses Pendo In-app Guides to send personalized, targeted messages to dealers about new features, campaigns, outages and in-product education.
More reported results
Figures published in Pendo’s case study. They are not independently measured by usedby.
drove over 40 net-new bidders on the product in a small (and new) market
In the customer’s words
The most exciting thing for us is the speed at which we can get information. I can be in a meeting with product and engineering and within fifteen minutes, we get data from Pendo to answer our question and help us make a decision.Other AI tools used by Cox Automotive
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Go straight to the source
Based on Pendo’s published case study. We check the public evidence; the results are reported by the vendor.
pendo.io- Source published
- Aug 3, 2025
- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 39%Checked
Printed word for word on the page, near the name of Cox Automotive.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Cox Automotive.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Cox Automotive uses PendoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
As a result of these in-app guides, Konfrst and team increased bidding activity by 39% and drove over 40 net-new bidders on the product in a small (and new) market.