2
AI tools in use at Ticketmaster
Ticketmaster uses 2 AI tools: Decagon (Customer Service Automation) and Qloo (Product). None is confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 7, 2026: 2 of 2 tools checked, from 3 public sources.
- Industry
- Streaming & Content
- Website
- ticketmaster.com
- AI tools in use
- 2Median for the 37 Streaming & Content companies on usedby: 2
- Latest check
- October 7, 20262 of 2 tools checked so far
Every AI tool at Ticketmaster
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Decagon | Customer Service Automation | — | decagon.ai | |
 Qloo | Product | — | qloo.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Ticketmaster compared to other Streaming & Content companies
Ticketmaster uses 2 AI tools. The median among the 37 Streaming & Content companies on usedby is 2. 16 of its 36 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
37 Streaming & Content companies on usedby, by number of AI tools
- 16 companies with 1 tool
- 4 companies with 2 tools
- 5 companies with 3 tools
- 2 companies with 4 tools
- 6 companies with 5 tools
- 0 companies with 6 tools
- 0 companies with 7 tools
- 4 companies with 8 tools or more
What its peers use that Ticketmaster does not
Questions about AI at Ticketmaster
What AI tools does Ticketmaster use?
Ticketmaster uses 2 AI tools: Decagon and Qloo. None is confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.
Does Ticketmaster use Qloo?
Yes. Qloo lists Ticketmaster on its own pages (captured Oct 2, 2026). Qloo is the most used AI tool among the 37 Streaming & Content companies on usedby: 5 of them use it. See who uses Qloo.
How does Ticketmaster compare to other Streaming & Content companies?
Ticketmaster uses 2 AI tools. The median among the 37 Streaming & Content companies on usedby is 2, and 16 of its 36 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Ticketmaster uses?
Each tool is linked to a public page that names Ticketmaster: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Ticketmaster, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.