The use case: how Nasdaq deploys Pendo
Nasdaq's governance solutions team uses Pendo Guides to show targeted in-app messages to Boardvantage users at login. The messages promote webinar and forum registrations and drive adoption of new features such as passkeys, which reduces login-related support requests.
More reported results
Figures published in Pendo’s case study. They are not independently measured by usedby.
reducing passkey registration to a roughly 20-second process
Today, nine Nasdaq product teams use Pendo, and the company is expanding those capabilities across additional business units.
In the customer’s words
We wanted to engage our users directly as they logged into the platform and hit them where they were already engaged.Other AI tools used by Nasdaq
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Go straight to the source
Based on Pendo’s published case study. We check the public evidence; the results are reported by the vendor.
pendo.io- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 1,200 of 3,200 total registrantsChecked
Printed word for word on the page, near the name of Nasdaq.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Nasdaq.
- Nasdaq uses PendoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Nasdaq implemented targeted in-app messaging at login and used custom code that interacted with browser settings, reducing passkey registration to a roughly 20-second process.