Who uses Coveo?
AI-powered search & relevance to turn data into profitable experiences. coveo.com
44
companies use Coveo
44 companies use Coveo. 7% are in Telecommunications. Confirmed or observed customers include Adobe, Salesforce, and SAP. 40 of them are confirmed by a published case study, quote or press release.Latest check Oct 4, 2026: 43 of 44 companies checked, from 9 public sources.
- Category
- AI Search & Research
- Customers by proof
- 40 confirmed, 4 observed
- Top industry
- Telecommunications, 7% of customers
- Most similar
- AlphaSense, 4 shared customers
- Website
- coveo.com
What Coveo does
Coveo is an AI-powered search and relevance platform for enterprises. It unifies data to deliver personalized experiences across various touchpoints, driving ROI and improving customer satisfaction.
Written by usedby from coveo.com.
44 companies use Coveo
Every company below links to the public page that shows it uses Coveo. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Adobe | Marketing Tech | |
 Salesforce | Sales Tech & CRM | |
 SAP | IT Services & System Integration | |
 Zoom | Telecommunications | |
 Cisco | Telecommunications | |
 Dell | IT Services & System Integration | |
 Boston Scientific | Medical Devices | |
 Linde | Energy, Utilities & Cleantech | |
 Nespresso | Consumer Goods | |
 Informatica | Data & Analytics |
Is Coveo right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 69 Telecommunications companies on usedby, 3 are listed as Coveo customers. 4 use only another AI Search & Research tool.
- Coveo only, 3%
- Coveo and another tool in AI Search & Research, 1%
- Another tool in AI Search & Research only, 6%
- No AI Search & Research tool we can see, 90%
These are companies usedby tracks because a public page names them, often Coveo's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Coveo and its customers. Each one links to its dated source. We quote, we do not score.
12%increase in registrations for seminars and email
FASKENVendor case studyPublished Mar 23, 2026
29%Increase in conversion rate from search
Elite SupplementsVendor case studyPublished May 14, 2026
26%increase in search conversion rate
Four HandsVendor case studyPublished May 14, 20262.3xIncrease in case deflection
ZoomVendor case studyPublished Jan 1, 20181.6Mcases deflected
SAPVendor case studyPublished Oct 3, 2025
Read the story
Acuity BrandsVendor case studyPublished Jul 15, 2026Not only does the site reflect our new brand image, it also functions as a dynamic toolkit to support a range of online marketing and business development activities.the biggest change for us was moving away from managing rules to letting the system learn and improve on its own.Before you buy Coveo
What Coveo publishes on the points buyers check first, each with its source and check date.
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Coveo work with the tools we already use?
Coveo alternatives
Tools compared with Coveo most often, with the customers they share.
| Tool | Customers | Shared with Coveo | Compare |
|---|---|---|---|
 AlphaSense27 customers, 4 shared | 27 | 4 | Coveo vs AlphaSense |
 Cohere23 customers, 3 shared | 23 | 3 | Coveo vs Cohere |
 Claude73 customers, 2 shared | 73 | 2 | Coveo vs Claude |
 Listen40 customers, 0 shared | 40 | 0 | Coveo vs Listen |
 Glean49 customers, 0 shared | 49 | 0 | Coveo vs Glean |
Questions about Coveo
Who uses Coveo?
44 companies use Coveo, including Adobe, Salesforce, and SAP.
Which industries use Coveo?
The industries with the most Coveo customers are Telecommunications (3), Cybersecurity (2), and Data & Analytics (2).
What are the alternatives to Coveo?
The tools compared with Coveo most often are AlphaSense (27 customers, 4 shared), Cohere (23 customers, 3 shared), Claude (73 customers, 2 shared), and Listen (40 customers, 0 shared). See all Coveo alternatives.
How does usedby know who uses Coveo?
Each company is linked to a public page that names it: Coveo's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (40): a case study, a named quote or a press release. Observed (4): Coveo shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Coveo, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 4, 2026, and 43 of 44 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
We have not started tracking changes for this tool yet.