3
AI tools in use at Medallia
Medallia uses 3 AI tools: Coveo (AI Search & Research), Moveworks (Internal IT Support), and Findem (Recruiting & Talent Acquisition). 2 are confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 7, 2026: 3 of 3 tools checked, from 4 public sources.
- Website
- medallia.com
- AI tools in use
- 3
- Latest check
- October 7, 20263 of 3 tools checked so far
Every AI tool at Medallia
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Coveo | AI Search & Research | — | coveo.com | |
 Moveworks | Internal IT Support | — | moveworks.com | |
 Findem | Recruiting & Talent Acquisition | — | findem.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Questions about AI at Medallia
What AI tools does Medallia use?
Medallia uses 3 AI tools: Coveo, Moveworks, and Findem. 2 are confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
How does usedby know which AI tools Medallia uses?
Each tool is linked to a public page that names Medallia: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Medallia, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.