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What AI does SAP Concur use?

concur.com

1

AI tool in use at SAP Concur

1 confirmed 0 observed

SAP Concur uses 1 AI tool: Coveo (AI Search & Research). A published story, quote or press release confirms it.Latest check Oct 9, 2026: 1 of 1 tool checked, from 3 public sources.

Website
concur.com
AI tools in use
1
Latest check
October 9, 20261 of 1 tool checked so far

Every AI tool at SAP Concur

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolCategoryFirst public proofProofSource
CoveoAI Search & Research—coveo.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In the words of SAP Concur

Published results, each linked to its dated source. We quote, we do not score.

We’re now up to a 31% decline in case submits for every 1,000 search sessions… Customers are just not going on to create cases after that. You really cannot overstate the impact.
Michelle Lewis-Miller, VP, Head of Strategy & Transformation, SAP Concur Product Support. On Coveo. Source, Captured Oct 4, 2026

Questions about AI at SAP Concur

What AI tools does SAP Concur use?

SAP Concur uses 1 AI tool: Coveo. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

How does usedby know which AI tools SAP Concur uses?

Each tool is linked to a public page that names SAP Concur: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find SAP Concur, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.