8
AI tools in use at Dell
Dell uses 8 AI tools: Automation Anywhere (Automation & Integration), CallMiner (Customer Service Automation), Codeium (AI Code Assistants), Cohere (Engineering), and 4 other tools. 1 is confirmed by a published story, quote or press release; 7 are listed on the vendor's own pages.Latest check Oct 8, 2026: 3 of 8 tools checked, from 10 public sources.
- Industry
- IT Services & System Integration
- Website
- dell.com
- AI tools in use
- 8Median for the 69 IT Services & System Integration companies on usedby: 1
- Latest check
- October 8, 20263 of 8 tools checked so far
Every AI tool at Dell
8 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Automation Anywhere | Automation & Integration | — | automationanywhere.com | |
 CallMiner | Customer Service Automation | — | callminer.com | |
 Codeium | AI Code Assistants | — | codeium.com | |
 Cohere | Engineering | — | cohere.com | |
 Coveo | AI Search & Research | — | coveo.com | |
 Groq | LLM Inference | — | groq.com | |
 Miro | Project & Workspace Mgmt | — | miro.com | |
 Uniphore | Enterprise AI Platforms | — | uniphore.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Dell's own words
Published results, each linked to its dated source. We quote, we do not score.
Once we got a few groups on board with RPA, that was really a game changer for us. People started to see the results and the excitement was contagious.Dell compared to other IT Services & System Integration companies
Dell uses 8 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1. 59 of its 68 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
69 IT Services & System Integration companies on usedby, by number of AI tools
- 37 companies with 1 tool
- 8 companies with 2 tools
- 4 companies with 3 tools
- 4 companies with 4 tools
- 4 companies with 5 tools
- 2 companies with 6 tools
- 0 companies with 7 tools
- 10 companies with 8 tools or more
What its peers use that Dell does not
Questions about AI at Dell
What AI tools does Dell use?
Dell uses 8 AI tools: Automation Anywhere, CallMiner, Codeium, Cohere, Coveo, Groq, Miro, and Uniphore. 1 is confirmed by a published story, quote or press release, and 7 are listed on the vendor's own pages.
Does Dell use Cohere?
Yes. Cohere lists Dell on its own pages. Cohere is the most used AI tool among the 69 IT Services & System Integration companies on usedby: 9 of them use it. See who uses Cohere.
How does Dell compare to other IT Services & System Integration companies?
Dell uses 8 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1, and 59 of its 68 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Dell uses?
Each tool is linked to a public page that names Dell: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Dell, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.