Who uses Maven?
Enterprise AI agent platform for customer experience, connected to help desk, CRM and telephony mavenagi.com
23
companies use Maven
23 companies use Maven. 9% are in Marketplace. Confirmed or observed customers include Tripadvisor, ClickUp, and Thumbtack. 14 of them are confirmed by a published case study, quote or press release.Latest check Oct 5, 2026: 23 of 23 companies checked, from 14 public sources.
- Category
- Customer Service Automation
- Customers by proof
- 14 confirmed, 9 observed
- Top industry
- Marketplace, 9% of customers
- Most similar
- Cognigy, 1 shared customer
- Website
- mavenagi.com
What Maven does
Maven AGI is an enterprise AI agent platform for customer experience. Its agents work across a company's existing help desk, CRM and telephony systems to handle support, inbound sales and retention conversations. It includes Maven Voice for phone calls and a no-code Agent Designer to test changes before customers see them.
Written by usedby from mavenagi.com.
Main features
Common uses
23 companies use Maven
Every company below links to the public page that shows it uses Maven. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Tripadvisor | Travel & Hospitality | |
 ClickUp | DevTools & Infrastructure | |
 Thumbtack | Marketplace | |
 Belfry | — | |
 Check | — | |
 Clio | Legal & Compliance | |
 Digital.ai | — | |
 Enumerate | — | |
 Exclaimer | — | |
 K1x | — |
Is Maven right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 33 Marketplace companies on usedby, 2 are listed as Maven customers. 9 use only another Customer Service Automation tool.
- Maven only, 3%
- Maven and another tool in Customer Service Automation, 3%
- Another tool in Customer Service Automation only, 27%
- No Customer Service Automation tool we can see, 67%
These are companies usedby tracks because a public page names them, often Maven's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Maven and its customers. Each one links to its dated source. We quote, we do not score.
93%live chat questions answered by Agent Maven
MastermindVendor case studyPublished Jul 28, 202580%Inquiries answered autonomously via chat
ClioVendor case studyPublished Feb 24, 202625%reduction in ticket volume due to self-serve
ClickUpVendor case studyPublished Jun 11, 2024
90%inquiries answered autonomously via chat
PapayaPayVendor case studyPublished May 22, 2025Read the story
Digital.aiVendor case studyPublished Jun 24, 2026Maven helped us scale in a smart, sustainable way, and the results have exceeded our expectations.Maven is all functional, not theoretical. They offered a real solution to our problems and proved it to us in real time.Before you buy Maven
What Maven publishes on the points buyers check first, each with its source and check date.
| Your data | Not used to train models by default. | mavenagi.com, checked Oct 7, 2026 |
|---|---|---|
| Data processing terms | A data processing agreement is available. | mavenagi.com, checked Oct 7, 2026 |
| Integrations | Zendesk, Confluence, Notion, Google Drive | mavenagi.com, checked Oct 7, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Maven work with the tools we already use?
Maven alternatives
Tools compared with Maven most often, with the customers they share.
| Tool | Customers | Shared with Maven | Compare |
|---|---|---|---|
 Cognigy57 customers, 1 shared | 57 | 1 | Maven vs Cognigy |
 Intercom112 customers, 0 shared | 112 | 0 | Maven vs Intercom |
 Sierra50 customers, 0 shared | 50 | 0 | Maven vs Sierra |
 Sanas48 customers, 0 shared | 48 | 0 | Maven vs Sanas |
 Talkdesk47 customers, 0 shared | 47 | 0 | Maven vs Talkdesk |
Questions about Maven
Who uses Maven?
23 companies use Maven, including Tripadvisor, ClickUp, and Thumbtack.
Which industries use Maven?
The industries with the most Maven customers are Marketplace (2), DevTools & Infrastructure (1), and Fintech & Payments (1).
What are the alternatives to Maven?
The tools compared with Maven most often are Cognigy (57 customers, 1 shared), Intercom (112 customers, 0 shared), Sierra (50 customers, 0 shared), and Sanas (48 customers, 0 shared). See all Maven alternatives.
How does usedby know who uses Maven?
Each company is linked to a public page that names it: Maven's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (14): a case study, a named quote or a press release. Observed (9): Maven shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Maven, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 5, 2026, and 23 of 23 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
We have not started tracking changes for this tool yet.