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What AI does Thumbtack use?

Marketplace · thumbtack.com

5

AI tools in use at Thumbtack

4 confirmed 1 observed

Thumbtack uses 5 AI tools: Forethought and Maven (Customer Service Automation), Hightouch (Data Cloud & Analytics), Omnea (Procurement & Sourcing), and Fiddler AI (LLM Ops & Frameworks). 4 are confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 5 of 5 tools checked, from 12 public sources.

Industry
Marketplace
AI tools in use
5Median for the 33 Marketplace companies on usedby: 2
Latest check
October 8, 20265 of 5 tools checked so far

Every AI tool at Thumbtack

5 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
ForethoughtCustomer Service Automation—forethought.ai
HightouchData Cloud & Analytics—hightouch.com
MavenCustomer Service Automation—mavenagi.com
OmneaProcurement & Sourcing—omnea.co
Fiddler AILLM Ops & Frameworks—fiddler.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Thumbtack's own words

Published results, each linked to its dated source. We quote, we do not score.

Could I get some of what I needed without Omnea? Yes, but it may take me a year, or maybe another two or three hires. It's going to speed up our transformation process by over a year.
James Rafferty, Procurement Manager, Omnea. Source, Captured Oct 8, 2026
I've been in lifecycle marketing for a really long time, where you are so heavily reliant on your data science, creative, and copy partners. And while everyone wants to do good work, there's only so many resources and so much capacity. Now, our destinies are in our own hands.
Josh Mack, Director of Performance Marketing at Thumbtack, Hightouch. Source, Captured Oct 7, 2026

Thumbtack compared to other Marketplace companies

Thumbtack uses 5 AI tools. The median among the 33 Marketplace companies on usedby is 2. 27 of its 32 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

33 Marketplace companies on usedby, by number of AI tools

  1. 13 companies with 1 tool
  2. 5 companies with 2 tools
  3. 6 companies with 3 tools
  4. 3 companies with 4 tools
  5. 1 company with 5 tools
  6. 3 companies with 6 tools
  7. 0 companies with 7 tools
  8. 2 companies with 8 tools or more

What its peers use that Thumbtack does not

Questions about AI at Thumbtack

What AI tools does Thumbtack use?

Thumbtack uses 5 AI tools: Forethought, Hightouch, Maven, Omnea, and Fiddler AI. 4 are confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.

Does Thumbtack use Cursor?

usedby has not found a public page showing that Thumbtack uses Cursor. Cursor is the most used AI tool among the 33 Marketplace companies on usedby: 5 of them use it. See who uses Cursor.

How does Thumbtack compare to other Marketplace companies?

Thumbtack uses 5 AI tools. The median among the 33 Marketplace companies on usedby is 2, and 27 of its 32 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Thumbtack uses?

Each tool is linked to a public page that names Thumbtack: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Thumbtack, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.