AI in Marketplace: what 33 companies use
Which AI tools the Marketplace companies on usedby use, area by area, with the public page behind each line.
33
companies with a public AI tool
usedby lists 33 Marketplace companies with at least one public AI tool. Cursor is the most used: 5 of them (15%). Then come Beautiful (3) and Hightouch (3). They use 2.9 AI tools on average. Ebay (11 AI tools) and Mercado Libre (9 AI tools) use the most.Latest check Oct 8, 2026: 89 of 96 public lines checked. Shares are of the 33 companies on usedby, not of the whole industry: we list a company when a public page shows its AI tools.
Who uses what
AI tools per area at the 8 Marketplace companies with the most tools on usedby. Areas are tool categories: too few lines name the team.
| Company | Engineering & Data | Operations & Workflow | Support & CX | Legal & HR | Creative & Design | Marketing & Content | Sales & Growth |
|---|---|---|---|---|---|---|---|
 Ebay | Cursor and Cline | Kore.ai and Airtable | 0 | Spellbook, Textio, and Gem | Removebg | Beautiful and Wordtune | HubSpot |
 Mercado Libre | Cursor, Monte Carlo, GitHub copilot, Pinecone, CoreWeave, and Codeium | 0 | Decagon | 0 | Figma and Stable Diffusion | 0 | 0 |
 Etsy | Patronus AI, Comet Opik, Labelbox, and ChatGPT | incident.io | Crescendo | 0 | 0 | 0 | 0 |
 Rakuten | Retool, Bito, Cursor, and LangSmith | 0 | 0 | 0 | Figma | Beautiful | 0 |
 Mercari | Monte Carlo and Weights & Biases | Zapier and Serval | Moveworks | 0 | Photoroom | 0 | 0 |
 Thumbtack | Hightouch and Fiddler AI | Omnea | Maven and Forethought | 0 | 0 | 0 | 0 |
 Meesho | 0 | Locus and Coda | Leena AI | 0 | 0 | 0 | 0 |
 Taskrabbit | CodeRabbit | 0 | Assembled and Crescendo | 0 | 0 | 0 | Attio |
Scroll sideways for more areas.
Ebay has AI tools in 6 of these 7 areas. Engineering & Data holds the most tools at these companies: 21 in total.
Where AI lands
Share of the 33 Marketplace companies on usedby with at least one tool in each area.
Engineering & Data is the most covered area: 18 of the 33 companies (55%). Meeting & Voice is the least covered, with 2 (6%).
Newest changes
New tools across the 33 Marketplace companies on usedby, last 90 days.
How to choose AI tools in Marketplace
For each of the most used categories, the tool most Marketplace companies on usedby use, and the next one. Based on public use, not on our opinion.
Crescendo is next, with 2.
Monte Carlo is next, with 2.
Gem is next, with 2.
No other tool of this category is used here yet.
33 Marketplace companies on usedby
Each company links to its AI stack and the proof behind each tool.
- Ebay11 tools
- Mercado Libre9 tools
- Etsy6 tools
- Rakuten6 tools
- Mercari6 tools
- Thumbtack5 tools
- Meesho4 tools
- Taskrabbit4 tools
Whatnot4 tools
Mirakl3 tools
StubHub3 tools
Faire3 tools
Farfetch3 tools
Groupon3 tools
Poshmark3 tools
CarGurus2 tools
Depop2 tools
Autotrader2 tools
Catawiki2 tools
Vinted2 tools
GOAT1 tool
Adevinta1 tool
Allegro1 tool
Bol.com1 tool
Eneba1 tool
Gumtree1 tool
iFood1 tool
RVshare1 tool
Tixel1 tool
Trendyol1 tool
Questions about AI in Marketplace
What is the most used AI tool in Marketplace?
Cursor. 5 of the 33 Marketplace companies on usedby use it (15%). Beautiful (3) and Hightouch (3) come next. See who uses Cursor.
Which Marketplace companies use the most AI tools?
On usedby: Ebay (11 AI tools), Mercado Libre (9 AI tools), and Etsy (6 AI tools).
Which Customer Service Automation tool do Marketplace companies use?
Assembled, used by 2 of the 33 Marketplace companies on usedby. Crescendo is next, with 2.
Which Data Cloud & Analytics tool do Marketplace companies use?
Hightouch, used by 3 of the 33 Marketplace companies on usedby. Monte Carlo is next, with 2.
How does usedby count AI use in Marketplace?
Each line comes from a public page that names the company: a vendor's customer page, a published case study, a press release or a job post, saved with a dated capture and checked again on each run. usedby lists a company because such a page exists, so the shares on this page describe the Marketplace companies on usedby, not the whole industry.