6
AI tools in use at Etsy
Etsy uses 6 AI tools: Patronus AI and Labelbox (ML Ops & Training), Comet Opik (LLM Ops & Frameworks), incident.io (IT Service Management), ChatGPT (Product), and 1 other tool. 3 are confirmed by a published story, quote or press release; 3 are listed on the vendor's own pages.Latest check Oct 7, 2026: 5 of 6 tools checked, from 11 public sources.
- Industry
- Marketplace
- Website
- etsy.com
- AI tools in use
- 6Median for the 33 Marketplace companies on usedby: 2
- Latest check
- October 7, 20265 of 6 tools checked so far
Every AI tool at Etsy
6 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Comet Opik | LLM Ops & Frameworks | — | comet.com | |
 incident.io | IT Service Management | — | incident.io | |
 Patronus AI | ML Ops & Training | — | patronus.ai | |
 ChatGPT | Product | — | chat.openai.com | |
 Crescendo | Customer Service Automation | — | crescendo.ai | |
 Labelbox | ML Ops & Training | — | labelbox.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Etsy's own words
Published results, each linked to its dated source. We quote, we do not score.
The data that I pull out of insights is shown to VPs, directors, and the CTO on a monthly basis, and they see the value we're getting out of this.In the time that it had taken us to get one vendor to respond to our product feedback, incident.io had shipped four features we requested. Internally, we had a meeting, and I think we said something like, 'Wow, they are super hungry'.Etsy compared to other Marketplace companies
Etsy uses 6 AI tools. The median among the 33 Marketplace companies on usedby is 2. 28 of its 32 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
33 Marketplace companies on usedby, by number of AI tools
- 13 companies with 1 tool
- 5 companies with 2 tools
- 6 companies with 3 tools
- 3 companies with 4 tools
- 1 company with 5 tools
- 3 companies with 6 tools
- 0 companies with 7 tools
- 2 companies with 8 tools or more
What its peers use that Etsy does not
Questions about AI at Etsy
What AI tools does Etsy use?
Etsy uses 6 AI tools: Comet Opik, incident.io, Patronus AI, ChatGPT, Crescendo, and Labelbox. 3 are confirmed by a published story, quote or press release, and 3 are listed on the vendor's own pages.
Does Etsy use Cursor?
usedby has not found a public page showing that Etsy uses Cursor. Cursor is the most used AI tool among the 33 Marketplace companies on usedby: 5 of them use it. See who uses Cursor.
How does Etsy compare to other Marketplace companies?
Etsy uses 6 AI tools. The median among the 33 Marketplace companies on usedby is 2, and 28 of its 32 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Etsy uses?
Each tool is linked to a public page that names Etsy: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Etsy, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.