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Who uses Thena?

B2B customer support platform with AI agents across Slack, email and chat.

On usedby, 13 companies use Thena, including Deepgram, Etsy, and Mixpanel. 1 of them declared it to usedby itself. Every company links to the public page that names it.

2 public sources+1 in the last 30 days
See the 13 companiesComparethena.ai
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Customers

13 companies, each with its public proof

Strongest proof first. Open a company to see the page that names it, and when we captured it.

Companies that use Thena, with proof level, first public proof and source
CompanyIndustryProofFirst public proofSource
DeepgramArtificial IntelligenceDeclared—deepgram.com
EtsyMarketplaceObserved—thena.ai
MixpanelData & AnalyticsObserved—thena.ai
VercelDevTools & InfrastructureObserved—thena.ai
AmplitudeData & AnalyticsObserved—thena.ai
BrazeMarketing TechObserved—thena.ai
Embrace—Observed—thena.ai
LaunchDarklyDevTools & InfrastructureObserved—thena.ai
OligoCybersecurityObserved—thena.ai
RedpandaDevTools & InfrastructureObserved—thena.ai
RunwayArtificial IntelligenceObserved—thena.ai
Solo.ioDevTools & InfrastructureObserved—thena.ai
TropicFintech & PaymentsObserved—thena.ai
Results

What customers say Thena changed

Figures and quotes as Thena and its customers published them, each tied to its source. We quote, we do not measure the result.

“Thena helps us better meet our customers where they are”
Jessica CAmplitude
Named quote, captured Nov 13, 2026 · Source
Where it’s used

Is Thena used in companies like yours?

By industry

7 industries among 13 customers. 31% are in DevTools & Infrastructure. Of the 7 with a known size, 71% have 201 to 1,000 employees.

By industry and company size
Customers of Thena by industry and company size
IndustryCustomers≤ 200201–1,000> 1,000Unknown
DevTools & Infrastructure40202

Employees per company. Every proof level counts, job posts included. A company with no stored size gets its own column, never counted as small.

Which Help desks tools companies use, by industry: DevTools & Infrastructure · Artificial Intelligence · Fintech & Payments · Marketing Tech

Before you buy

What Thena does, and what to check

What Thena does

B2B customer support platform with AI agents across Slack, email and chat.

Written by usedby from thena.ai.

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Thena work with the tools we already use?
Alternatives

Thena alternatives, by public customers

Same or competing category, from another vendor. Every proof level counts. A shared category alone does not establish the same functions or suitability for your task.

All Thena alternatives →
Help desks ranking →

Often used with Thena

Other categories found at the same companies. All proof levels are included, including job-post signals. This does not establish an integration or joint use.

  • Common RoomProspecting data & signals3 companies in common
FAQ

Questions about Thena

Who uses Thena?

13 companies use Thena (1 declared, 12 observed), including Deepgram, Etsy, and Mixpanel.

Which industries use Thena?

The industries with the most Thena customers are DevTools & Infrastructure (4).

What are the alternatives to Thena?

Ranked by public customers (every proof level counts, job posts included), the top Thena alternatives are Intercom (130 customers, 1 shared), Featurebase (75 customers, 0 shared), Sierra (62 customers, 0 shared), and Cognigy (55 customers, 0 shared). See all Thena alternatives.

How does usedby know who uses Thena, and how current is it?

Each company here links to a public page that names it as a Thena customer, and each line shows its proof level. A company that declared Thena itself is marked Declared. The latest check ran on November 13, 2026. How usedby collects and checks its data.

Sources

Where this data comes from

Two proof levels

Declared · 1The company told usedby itself that it uses Thena, or lists it as a sub-processor on its own legal page.
Observed · 12Thena shows the company on its own pages.

Main sources

How we check →

Cite this page

UsedBy.ai (2026). Who uses Thena? 13 companies. Retrieved from https://www.usedby.ai/tools/thena, latest check November 13, 2026.