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Help desks tools used by Artificial Intelligence companies

Each line links its public proof and the date usedby last checked it.

21

Artificial Intelligence companies use Help desks tools

8 confirmed 13 observed

The most used: Pylon (9), Intercom (9), and DevRev (3).Data as of Oct 25, 2026

Ranking

Tools ranked by the Artificial Intelligence companies that use them. Ties go to the stronger proof.

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Pylon9 companies · Checked Oct 25, 20269
    3 confirmed 6 observed

    Pylon profile

  2. 2Intercom9 companies · Checked Oct 24, 20269
    2 confirmed 7 observed

    Intercom profile

  3. 3DevRev3 companies · Checked Oct 24, 20263
    3 confirmed 0 observed

    DevRev profile

How usedby counts

8 confirmed 13 observed

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of October 25, 2026.

Questions

Which Help desks tools do Artificial Intelligence companies use most?

Pylon leads: 9 of the 21 Artificial Intelligence companies on usedby that use Help desks tools use it. Next: Intercom (9) and DevRev (3). See Pylon.

How many Artificial Intelligence companies use Help desks tools?

21 Artificial Intelligence companies on usedby use at least one of 3 Help desks tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 21 companies, each counted at its strongest proof: 8 confirmed, 0 declared, 13 observed and 0 known from a job post.

How does usedby build this ranking?

usedby counts each Artificial Intelligence company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.