2
AI tools in use at Vellum
Vellum uses 2 AI tools: Pylon and Duckle (Customer Service Automation). 1 is confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 4 public sources.
- Industry
- Artificial Intelligence
- Website
- vellum.ai
- AI tools in use
- 2Median for the 117 Artificial Intelligence companies on usedby: 1
- Latest check
- October 8, 20262 of 2 tools checked so far
Every AI tool at Vellum
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Pylon | Customer Service Automation | — | usepylon.com | |
 Duckle | Customer Service Automation | — | duckie.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Vellum's own words
Published results, each linked to its dated source. We quote, we do not score.
Vellum compared to other Artificial Intelligence companies
Vellum uses 2 AI tools. The median among the 117 Artificial Intelligence companies on usedby is 1. 66 of its 116 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
117 Artificial Intelligence companies on usedby, by number of AI tools
- 66 companies with 1 tool
- 17 companies with 2 tools
- 10 companies with 3 tools
- 5 companies with 4 tools
- 1 company with 5 tools
- 5 companies with 6 tools
- 1 company with 7 tools
- 12 companies with 8 tools or more
What its peers use that Vellum does not
Questions about AI at Vellum
What AI tools does Vellum use?
Vellum uses 2 AI tools: Pylon and Duckle. 1 is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Does Vellum use Assembly AI?
usedby has not found a public page showing that Vellum uses Assembly AI. Assembly AI is the most used AI tool among the 117 Artificial Intelligence companies on usedby: 12 of them use it. See who uses Assembly AI.
How does Vellum compare to other Artificial Intelligence companies?
Vellum uses 2 AI tools. The median among the 117 Artificial Intelligence companies on usedby is 1, and 66 of its 116 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Vellum uses?
Each tool is linked to a public page that names Vellum: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Vellum, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.