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Hex vs Hightouch: who uses which

Customers, public proof and the companies that use both.

On usedby, 29 companies use Hex and 52 use Hightouch. 4 companies use both, including Calendly, Chime, and Ramp. Hex leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Oct 8, 2026: 81 of 81 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Hex, Hightouch, or both

Every company with a public proof for at least one of the two tools.

25

use only Hex

4

companies use both

48

use only Hightouch

25 companies use only Hex, 48 use only Hightouch and 4 use both, out of the 77 companies on usedby that use at least one of them.

29customers
17 confirmed 12 observed

Where it lands

DevTools & Infrastructure6
Fintech & Payments5
Artificial Intelligence4

Newest customers

We have not started tracking changes for Hex yet.

52customers
44 confirmed 6 observed 2 signals

Where it lands

DevTools & Infrastructure3
Fintech & Payments3
Marketplace3

Newest customers

We have not started tracking changes for Hightouch yet.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Hex and Hightouch
Company
Calendly
Chime
Ramp
The Zebra

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Hex, Hightouch or both: a share of the companies on usedby, not of the market.

IndustryHex onlyBothHightouch only
DevTools & Infrastructure9 companies on usedby
67%0%33%
Artificial Intelligence5 companies on usedby
80%0%20%
Fintech & Payments5 companies on usedby
60%40%0%

Hex onlyBothHightouch only

More common with Hex

  • DevTools & Infrastructure6 of the 9 DevTools & Infrastructure companies on usedby that use either tool use Hex.
  • Artificial Intelligence4 of the 5 Artificial Intelligence companies on usedby that use either tool use Hex.
  • Fintech & Payments5 of the 5 Fintech & Payments companies on usedby that use either tool use Hex, 2 of them alongside Hightouch.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

HexHightouch
Customersusedby, latest check Oct 8, 2026Hex: 29 (17 confirmed, 12 observed)Hightouch: 52 (44 confirmed, 6 observed, 2 job-post signals)
Top industryusedby, latest check Oct 8, 2026Hex: DevTools & Infrastructure (6)Hightouch: No clear lead
CategoryusedbyHex: Data Cloud & AnalyticsHightouch: Data Cloud & Analytics
PricingHex: Community: Free; Professional: $36 per Editor / month; Team: $75 per Editor / month; Enterprise: contact saleshex.tech, checked Oct 7, 2026Not checked yet
Free trialHex: Free trial or free plan available.hex.tech, checked Oct 7, 2026Hightouch: Free trial or free plan available.hightouch.com, checked Oct 7, 2026
WebsiteHex: hex.techHightouch: hightouch.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Hex

the time to go from doing getting started tutorials to production ready data pipelines and dashboards was less than three days each

Matter Labs

Vendor case study, hex.tech, published Feb 18, 2026

Read the story

saving an entire week of analyst time per month

Valon

Vendor case study, hex.tech, published Feb 18, 2026

Read the story

Hightouch

a 33% increase in click-through rates for all brand advertisements

Bol.com

Vendor case study, hightouch.com, captured Oct 7, 2026

Read the story

Boosted ad match rates by 170% on Facebook

The Zebra

Vendor case study, hightouch.com, captured Oct 7, 2026

Read the story

Questions about Hex and Hightouch

Which is used more, Hex or Hightouch?

Hightouch has more customers on usedby: 52 against 29 for Hex.

Do companies use both Hex and Hightouch?

Yes. 4 companies use both on usedby, including Calendly, Chime, and Ramp.

Who uses Hex?

29 companies on usedby, each with the public page that shows it. See who uses Hex.

Who uses Hightouch?

52 companies on usedby, each with the public page that shows it. See who uses Hightouch.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.