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How ClickUp uses Maven

25%

“Just one week into deploying Maven, rep solves per hour increased 25%.”

As published on mavenagi.com, June 2024. Captured by usedby on Oct 5, 2026.

What happened

ClickUp's support team uses Maven's Copilot and Insights inside its ticketing system to get instant ticket summaries and suggested responses. This helps reps handle complex inquiries faster and leaves more time for proactive, retention-focused support.

Summary written by usedby from the source page, in English. The figures are those of Maven and ClickUp, not ours.

Just one week into deploying Maven, rep solves per hour increased 25%. With increased efficiency on reactive operational support, we can invest more heavily in proactive retention activities.

From the page. mavenagi.com, captured Oct 5, 2026

When looking at AI solutions, we needed to be seamless while adding value. A lot of competitors require someone to do the legwork; the same level of involvement per ticket. Maven is right in our ticketing system and is the first thing reps look at now when opening a ticket.

David Doyle, Head of Customer Support, ClickUp. Source, captured Oct 5, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 5, 2026.

  • The figure: 25%CheckedPrinted word for word on the page, near the name of ClickUp.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of ClickUp.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • ClickUp uses MavenCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

917+ hours“Across 5,000 tickets, that's roughly 917+ hours back every month.”ClickUp uses Zapier. Another tool at ClickUp4x“4x faster live support for technical questions due to lower ticket volume”Clio uses Maven. Another customer of Maven75%“75% reduction in response time with 60% more contacts”Mastermind uses Maven. Another customer of Maven