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How Check uses Maven AGI

ConfirmedVendor case study · Checked Oct 9, 2026
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The use case: how Check deploys Maven AGI

Check uses Maven AGI's chat agent to autonomously answer customer payroll support questions such as bonuses, W2s and direct deposit, escalating to a human when it is not confident. Its sales team also uses Maven's internal Copilot agent to verify technical answers for prospects from Check's documentation.

In the customer’s words

Payroll support is such a sensitive space, and Maven’s ability to learn it has been huge. Their AI chat agent has become an important payroll resource for our customers.
Jim Kohl, Head of Service Delivery, Check — Source

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Based on Maven AGI’s published case study. We check the public evidence; the results are reported by the vendor.

mavenagi.com
Source published
Jun 16, 2025
Last checked
Oct 9, 2026
mavenagi.comCaptured Maven AGI case study about CheckOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 20%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Check.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Check uses Maven AGIChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Today, Maven’s on-demand chat agent, dubbed Agent Maven™, answers a range of complicated payroll questions on its own, including bonuses and W2s, plus more general concerns like direct deposit.
From the page. mavenagi.com