The use case: how Rho deploys Maven AGI
Rho's support team uses Maven's Zendesk-native AI Copilot to get real-time, context-rich answers and suggested resolution steps, which reduces time spent on routine tasks and frees agents for complex investigations. Teams outside support, such as sales and marketing, also use it to learn about Rho's products and internal processes.
More reported results
Figures published in Maven AGI’s case study. They are not independently measured by usedby.
Rho achieved 95% CSAT while supporting a 12% increase in monthly contacts
In the customer’s words
The accuracy and speed with which Maven answered fairly complicated technical questions made it impossible for me to look away. Everything else I saw wasn’t quite ready for prime time.Other AI tools used by Rho
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Explore Rho’s AI stack
Maven AGI users in Fintech & Payments
Companies in the same sector, with public evidence.
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Go straight to the source
Based on Maven AGI’s published case study. We check the public evidence; the results are reported by the vendor.
mavenagi.com- Source published
- Aug 20, 2024
- Last checked
- Oct 5, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 95%Checked
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- The passage quoted aboveChecked
Copied word for word from the page, near the name of Rho.
- The publication dateChecked
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- Rho uses Maven AGIChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Maven AGI Copilot helped Rho maintain a 95% CSAT, support a 12% increase in monthly contacts and add capacity for high complexity investigations without increasing headcount