The use case: how Enumerate deploys Maven AGI
Enumerate's support team uses Maven AGI's Copilot to surface product knowledge, customer context and suggested replies for phone and email tickets. It also uses Agent Maven to autonomously handle Tier 0 in-app chat requests around the clock.
More reported results
Figures published in Maven AGI’s case study. They are not independently measured by usedby.
10x more support tickets solved vs. prior AI agent
6x improvement in AI agent resolution rate, with a NPS of +40, enhancing product-market fit
Historically, the team offered empathetic and comprehensive answers to every one of the 3,000 tickets that poured in each month, from inquiries about account setup to questions about completing actions in the owners' portal.
In the customer’s words
In a world oversaturated with AI support solutions, Maven is second to none. They make it easy to work faster and more efficiently while living out our customer-first values.Other companies using Maven AGI
Customers across industries, with public evidence.
See all Maven AGI customers
Go straight to the source
Based on Maven AGI’s published case study. We check the public evidence; the results are reported by the vendor.
mavenagi.com- Source published
- Jul 29, 2025
- Last checked
- Oct 9, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 80%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Enumerate.
- The numbers in our summaryChecked
Each one is printed on the page.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Enumerate uses Maven AGIChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Agent Maven, which draws from the same documentation as Copilot, offers round-the-clock responses to self-serving customers. It can give thorough answers to all kinds of issues, saving customers the hassle of escalating to a human support specialist