AI agents for customer service tools used by HR & Recruiting companies
Each line links its public proof and the date usedby last checked it.
15
HR & Recruiting companies use AI agents for customer service tools
The most used: Forethought (3), Ada (2), and Maven AGI (2).Data as of Oct 23, 2026
Ranking
Tools ranked by the HR & Recruiting companies that use them. Ties go to the stronger proof.
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Forethought3 companies · Checked Oct 17, 202633 confirmed 0 observed2
Ada2 companies · Checked Oct 15, 202623
Maven AGI2 companies · Checked Oct 20, 202624
Sierra2 companies · Checked Oct 19, 202625
Tidio2 companies · Checked Oct 19, 202622 confirmed 0 observed
IntegratecChecked Oct 19, 2026
Gecko hospitalityChecked Oct 19, 2026
6
Decagon1 company · Checked Oct 15, 202617
Giga1 company · Checked Oct 23, 202618
Rasa1 company · Checked Oct 21, 202619
Yellow.ai1 company · Checked Oct 19, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 23, 2026.
Questions
Which AI agents for customer service tools do HR & Recruiting companies use most?
Forethought leads: 3 of the 15 HR & Recruiting companies on usedby that use AI agents for customer service tools use it. Next: Ada (2), Maven AGI (2), Sierra (2), and Tidio (2). See Forethought.
How many HR & Recruiting companies use AI agents for customer service tools?
15 HR & Recruiting companies on usedby use at least one of 9 AI agents for customer service tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 15 companies, each counted at its strongest proof: 12 confirmed, 0 declared, 3 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each HR & Recruiting company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.