The use case: how Belfry deploys Maven AGI
Belfry uses Maven's AI agent as an in-platform chat persona called "Belle" to answer customers' onboarding, implementation and training questions around the clock. It is integrated with Zendesk and draws on Belfry's help documentation, which frees the CX team for more complex cases.
More reported results
Figures published in Maven AGI’s case study. They are not independently measured by usedby.
25% of inquiries fully deflected away from the support team
In the customer’s words
If you’re a CX leader looking to scale responsibly, you can’t go wrong with Agent Maven™. The chat persona is so much more than an efficiency lever; it’s the centerpiece of all our post-sales communications.Other companies using Maven AGI
Customers across industries, with public evidence.
See all Maven AGI customers
Go straight to the source
Based on Maven AGI’s published case study. We check the public evidence; the results are reported by the vendor.
mavenagi.com- Source published
- Nov 4, 2025
- Last checked
- Oct 5, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 72%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Belfry.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Belfry uses Maven AGIChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
With Agent Maven™, Alex built a scalable and cost-efficient in-platform chat function that does the work of a full-time CX agent.