Who uses Uniphore?
Business AI Cloud: enterprise platform for agents, models, knowledge and data, rooted in contact center AI. uniphore.com
22
companies use Uniphore
22 companies use Uniphore. 14% are in IT Services & System Integration. Confirmed or observed customers include Atlassian, HP, and KPMG. 9 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 22 of 22 companies checked, from 7 public sources.
- Category
- Enterprise AI Platforms
- Customers by proof
- 9 confirmed, 13 observed
- Top industry
- IT Services & System Integration, 14% of customers
- Most similar
- Writer, 2 shared customers
- Website
- uniphore.com
What Uniphore does
Uniphore sells the Business AI Cloud, a layered enterprise platform covering data preparation, domain-specific small language models, model governance and multi-agent orchestration. It grew out of contact center automation and now targets front-office and back-office processes such as CX automation, revenue operations, finance and compliance. It is aimed at large enterprises in financial services, insurance, telecom, energy, healthcare and retail.
Written by usedby from uniphore.com.
Main features
Common uses
22 companies use Uniphore
Every company below links to the public page that shows it uses Uniphore. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Atlassian | DevTools & Infrastructure | |
 HP | IT Services & System Integration | |
 KPMG | Accounting & Audit | |
 Accenture | IT Services & System Integration | |
 AT&T | Telecommunications | |
 Dell | IT Services & System Integration | |
 Sony | Media & Publishing | |
 Autodesk | DevTools & Infrastructure | |
 Priceline | Travel & Hospitality | |
 Skechers | Fashion & Apparel |
Is Uniphore right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 69 IT Services & System Integration companies on usedby, 3 are listed as Uniphore customers. 6 use only another Enterprise AI Platforms tool.
- Uniphore only, 3%
- Uniphore and another tool in Enterprise AI Platforms, 1%
- Another tool in Enterprise AI Platforms only, 9%
- No Enterprise AI Platforms tool we can see, 87%
These are companies usedby tracks because a public page names them, often Uniphore's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Uniphore and its customers. Each one links to its dated source. We quote, we do not score.
30%Reduction in hold times
VeleraVendor case studyPublished Apr 15, 202665%Decrease in audience creation time
AtlassianVendor case studyPublished Apr 15, 2026
48%Containment rate
AllstateVendor case studyPublished Apr 15, 2026Uniphore is an important part of our overall vision to make it easier for customers to self-serve through their preferred channels. As PSE continues to invest and find ways to improve our customer experience, working with Uniphore to update our automated voice system allows us to offer a customized and innovative optionBefore you buy Uniphore
What Uniphore publishes on the points buyers check first, each with its source and check date.
| Data processing terms | A data processing agreement is available. | uniphore.com, checked Oct 8, 2026 |
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Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Uniphore work with the tools we already use?
Uniphore alternatives
Tools compared with Uniphore most often, with the customers they share.
| Tool | Customers | Shared with Uniphore | Compare |
|---|---|---|---|
 Writer73 customers, 2 shared | 73 | 2 | Uniphore vs Writer |
 Kore.ai36 customers, 1 shared | 36 | 1 | Uniphore vs Kore.ai |
 C3 AI35 customers, 0 shared | 35 | 0 | Uniphore vs C3 AI |
 Palantir AIP28 customers, 0 shared | 28 | 0 | Uniphore vs Palantir AIP |
 Abacus.AI17 customers, 2 shared | 17 | 2 | Uniphore vs Abacus.AI |
Questions about Uniphore
Who uses Uniphore?
22 companies use Uniphore, including Atlassian, HP, and KPMG.
Which industries use Uniphore?
The industries with the most Uniphore customers are IT Services & System Integration (3), DevTools & Infrastructure (2), and Media & Publishing (2).
What are the alternatives to Uniphore?
The tools compared with Uniphore most often are Writer (73 customers, 2 shared), Kore.ai (36 customers, 1 shared), C3 AI (35 customers, 0 shared), and Palantir AIP (28 customers, 0 shared). See all Uniphore alternatives.
How does usedby know who uses Uniphore?
Each company is linked to a public page that names it: Uniphore's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (9): a case study, a named quote or a press release. Observed (13): Uniphore shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Uniphore, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 22 of 22 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Uniphore started on October 8, 2026. New customers appear after two complete checks of its pages.