15
AI tools in use at Docusign
Docusign uses 15 AI tools: Gong (Sales), Hightouch (Data Cloud & Analytics), Loopio (Knowledge & Internal Search), Mixpanel (Product Analytics), and 11 other tools. 4 are confirmed by a published story, quote or press release; 11 are listed on the vendor's own pages.Latest check Oct 8, 2026: 12 of 15 tools checked, from 27 public sources.
- Industry
- IT Services & System Integration
- Website
- docusign.com
- AI tools in use
- 15Median for the 69 IT Services & System Integration companies on usedby: 1
- Latest check
- October 8, 202612 of 15 tools checked so far
Every AI tool at Docusign
15 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Gong | Sales | — | gong.io | |
 Hightouch | Data Cloud & Analytics | — | hightouch.com | |
 Loopio | Knowledge & Internal Search | — | loopio.com | |
 Mixpanel | Product Analytics | — | mixpanel.com | |
 Canva | Design & UI/UX | — | canva.com | |
 CrewAI | LLM Ops & Frameworks | — | crewai.com | |
 Cyera | AI Security & Governance | — | cyera.com | |
 Grammarly | Operations | — | grammarly.com | |
 HeyGen | Marketing | — | heygen.com | |
 Levelpath | Procurement & Sourcing | — | levelpath.com | |
 Miro | Project & Workspace Mgmt | — | miro.com | |
 Profound | SEO & Content Strategy | — | tryprofound.com | |
 Sierra | Customer Service Automation | On or before Jun 2026 | sierra.ai | |
 Tray.io | Automation & Integration | — | tray.ai | |
 Vivun | Autonomous Sales Agents | — | vivun.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Docusign's own words
Published results, each linked to its dated source. We quote, we do not score.
200%increase in volume of RFP requests handled
Docusign uses Loopio. Vendor case study, Published Feb 14, 2020.66%reduction in data activation time
Docusign uses Hightouch. Vendor case study, Captured Oct 7, 2026.15%increase in free account creation (New Signer Accounts)
Docusign uses Mixpanel. Vendor case study, Captured Oct 6, 2026.We’ve grown very reliant on Loopio’s efficiencies. I don’t see how we could go back to manual processes,Loopio’s Customer Support team has been a key differentiator for us. Any time we have an issue, they are extremely helpful and quick to respond.Docusign compared to other IT Services & System Integration companies
Docusign uses 15 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1. 64 of its 68 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
69 IT Services & System Integration companies on usedby, by number of AI tools
- 37 companies with 1 tool
- 8 companies with 2 tools
- 4 companies with 3 tools
- 4 companies with 4 tools
- 4 companies with 5 tools
- 2 companies with 6 tools
- 0 companies with 7 tools
- 10 companies with 8 tools or more
What its peers use that Docusign does not
Questions about AI at Docusign
What AI tools does Docusign use?
Docusign uses 15 AI tools: Gong, Hightouch, Loopio, Mixpanel, Canva, CrewAI, Cyera, Grammarly, HeyGen, Levelpath, Miro, Profound, Sierra, Tray.io, and Vivun. 4 are confirmed by a published story, quote or press release, and 11 are listed on the vendor's own pages.
Does Docusign use Cohere?
usedby has not found a public page showing that Docusign uses Cohere. Cohere is the most used AI tool among the 69 IT Services & System Integration companies on usedby: 9 of them use it. See who uses Cohere.
How does Docusign compare to other IT Services & System Integration companies?
Docusign uses 15 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1, and 64 of its 68 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Docusign uses?
Each tool is linked to a public page that names Docusign: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Docusign, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.