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How Docusign uses Loopio

132 global users

“Based on their success, Julie then rolled Loopio out to 132 global users a year later.”

As published on loopio.com, February 2020. Captured by usedby on Oct 8, 2026.

What happened

DocuSign's proposal team uses Loopio as a centralized library of pre-approved content to respond to RFPs and security questionnaires. It replaced a manual process built on Excel and a large Word document, and is used by solutions engineers across regions.

Summary written by usedby from the source page, in English. The figures are those of Loopio and Docusign, not ours.

  • 200%“In the past year, Julie has seen a 200% increase in the volume of RFP requests that her team receives.”
  • 25 users“Julie initially introduced Loopio to her North American team with 25 users.”
  • 30 minutes“they had just used Loopio’s Magic capability to respond to a security questionnaire in under 30 minutes (a task that normally took hours).”

Julie initially introduced Loopio to her North American team with 25 users. The team particularly loved Loopio’s Magic feature because it populated the answers to questions from the library into proposals automatically—which saved hours filling out responses.

From the page. loopio.com, captured Oct 8, 2026

Loopio enables me to quickly respond to detailed questions that I don’t hear every day. In turn, it enables me to remain agile and responsive to the customers and team I support.

Shara McNeill, Sr. Solutions Engineer, Docusign. Source, captured Oct 8, 2026

Loopio’s Customer Support team has been a key differentiator for us. Any time we have an issue, they are extremely helpful and quick to respond.

Alex Green, Proposal Manager, Docusign. Source, captured Oct 8, 2026

We’ve grown very reliant on Loopio’s efficiencies. I don’t see how we could go back to manual processes,

Julie McCoy, CF APMP, Sr. Manager, Proposal Department, Docusign. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 132 global usersCheckedPrinted word for word on the page, near the name of Docusign.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Docusign.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Docusign uses LoopioCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

66%“The data team reduced data activation time by 66%”Docusign uses Hightouch. Another tool at Docusign90%“more straightforward Q&A-based requests have a 90% faster turnaround time”Allied Universal uses Loopio. Another customer of Loopio50%“A Scalable Process with 50% Faster RFx Turnaround”Celonis uses Loopio. Another customer of Loopio