Who uses Glean?
Enterprise AI search platform for instant company knowledge glean.com
49
companies use Glean
49 companies use Glean. 12% are in Fintech & Payments. Confirmed or observed customers include Samsung, Booking.com, and Time. 30 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 43 of 49 companies checked, from 32 public sources.
- Category
- Knowledge & Internal Search
- Customers by proof
- 30 confirmed, 18 observed, 1 signal
- Top industry
- Fintech & Payments, 12% of customers
- Security
- SOC 2 Type II, ISO 27001, ISO 42001, HIPAASource: glean.com, checked Oct 4, 2026
- Most similar
- Dust, 1 shared customer
- Website
- glean.com
What Glean does
Glean is an enterprise AI search platform that connects all your company's applications and data. It provides personalized search results and AI-powered answers based on your organization's knowledge.
Written by usedby from glean.com.
Main features
Common uses
49 companies use Glean
Every company below links to the public page that shows it uses Glean. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | First public proof | Proof |
|---|---|---|---|
 Samsung | Telecommunications | — | |
 Booking.com | Travel & Hospitality | — | |
 Time | Media & Publishing | — | |
 Intuit | Fintech & Payments | — | |
 Reddit | Media & Publishing | — | |
 The New York Times | Media & Publishing | Job post, Sep 2026 | |
 Databricks | Data & Analytics | — | |
 DBS | Banking & Mortgages | — | |
 Ericsson | Telecommunications | — | |
 Canva | Marketing Tech | — |
Is Glean right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 131 Fintech & Payments companies on usedby, 6 are listed as Glean customers. 8 use only another Knowledge & Internal Search tool.
- Glean only, 4%
- Glean and another tool in Knowledge & Internal Search, 1%
- Another tool in Knowledge & Internal Search only, 6%
- No Knowledge & Internal Search tool we can see, 89%
These are companies usedby tracks because a public page names them, often Glean's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Glean and its customers. Each one links to its dated source. We quote, we do not score.
30+ minsaved on searches with Glean
Pure StorageVendor case studyCaptured Oct 7, 2026
2000+agents deployed
MotiveVendor case studyCaptured Oct 7, 2026
up to 4 hoursPM time per document before the Documentation
NileVendor case studyCaptured Oct 7, 2026
50%reduction in time spent searching
SafetyCultureVendor case studyCaptured Oct 7, 2026
650AI agents deployed across the business
WunderkindVendor case studyCaptured Oct 7, 2026
$2.7 millionchange orders reviewed with the Change Order Agent
McCarthy Holdings, Inc.Vendor case studyCaptured Oct 7, 2026
50%weekly time savings across Mediafly's IT team
MediaflyVendor case studyCaptured Oct 7, 2026
4-6 hourssaved per week, per employee
Covered CaliforniaVendor case studyCaptured Oct 7, 2026
2.4ximprovement in IT ticket deflection rate
ZapierVendor case studyCaptured Oct 7, 2026
2-4 hrssaved per user, per month
LegalZoomVendor case studyCaptured Oct 7, 2026
~125K+hours saved per month
StorableVendor case studyCaptured Oct 7, 2026
1,400+agents built
HuntressVendor case studyCaptured Oct 7, 2026Glean has done a lot for our culture - we are empowering and trusting people to use AI to elevate their work,Glean's knowledge graph gave us confidence in an AI tool with minimal hallucinations – it stands out compared to the others. We view Glean as a foundational element that is helping us build better products.Before you buy Glean
What Glean publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II, ISO 27001, ISO 42001, HIPAA | glean.com, checked Oct 4, 2026 |
|---|---|---|
| Integrations | Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, Salesforce, Microsoft 365, ServiceNow, Workday, Zendesk, Snowflake | glean.com, checked Oct 4, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Glean work with the tools we already use?
Glean alternatives
Tools compared with Glean most often, with the customers they share.
| Tool | Customers | Shared with Glean | Compare |
|---|---|---|---|
 Dust43 customers, 1 shared | 43 | 1 | Glean vs Dust |
 Guru26 customers, 2 shared | 26 | 2 | Glean vs Guru |
 Coveo44 customers, 0 shared | 44 | 0 | Glean vs Coveo |
 Listen40 customers, 1 shared | 40 | 1 | Glean vs Listen |
 Loopio24 customers, 0 shared | 24 | 0 | Glean vs Loopio |
Questions about Glean
Who uses Glean?
49 companies use Glean, including Samsung, Booking.com, and Time.
Which industries use Glean?
The industries with the most Glean customers are Fintech & Payments (6), Data & Analytics (5), and Logistics & Supply Chain (3).
What are the alternatives to Glean?
The tools compared with Glean most often are Dust (43 customers, 1 shared), Guru (26 customers, 2 shared), Coveo (44 customers, 0 shared), and Listen (40 customers, 1 shared). See all Glean alternatives.
How does usedby know who uses Glean?
Each company is linked to a public page that names it: Glean's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (30): a case study, a named quote or a press release. Observed (18): Glean shows the company on its own pages, for example a logo wall. Signal (1): a job post shows the company’s employees use Glean, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 43 of 49 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Glean started on October 7, 2026. New customers appear after two complete checks of its pages.