4
AI tools in use at Ericsson
Ericsson uses 4 AI tools: Glean (Knowledge & Internal Search), Mistral (Foundation Models (LLMs)), Luminance (Legal AI), and Wondercraft (Voice Generation & Audio). 2 are confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 7, 2026: 4 of 4 tools checked, from 6 public sources.
- Industry
- Telecommunications
- Website
- ericsson.com
- AI tools in use
- 4Median for the 69 Telecommunications companies on usedby: 2
- Latest check
- October 7, 20264 of 4 tools checked so far
Every AI tool at Ericsson
4 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Glean | Knowledge & Internal Search | — | glean.com | |
 Mistral | Foundation Models (LLMs) | — | mistral.ai | |
 Luminance | Legal AI | — | luminance.com | |
 Wondercraft | Voice Generation & Audio | — | wondercraft.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Ericsson's own words
Published results, each linked to its dated source. We quote, we do not score.
Ericsson compared to other Telecommunications companies
Ericsson uses 4 AI tools. The median among the 69 Telecommunications companies on usedby is 2. 47 of its 68 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
69 Telecommunications companies on usedby, by number of AI tools
- 32 companies with 1 tool
- 10 companies with 2 tools
- 5 companies with 3 tools
- 8 companies with 4 tools
- 2 companies with 5 tools
- 1 company with 6 tools
- 1 company with 7 tools
- 10 companies with 8 tools or more
What its peers use that Ericsson does not
Questions about AI at Ericsson
What AI tools does Ericsson use?
Ericsson uses 4 AI tools: Glean, Mistral, Luminance, and Wondercraft. 2 are confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.
Does Ericsson use ElevenLabs?
usedby has not found a public page showing that Ericsson uses ElevenLabs. ElevenLabs is the most used AI tool among the 69 Telecommunications companies on usedby: 8 of them use it. See who uses ElevenLabs.
How does Ericsson compare to other Telecommunications companies?
Ericsson uses 4 AI tools. The median among the 69 Telecommunications companies on usedby is 2, and 47 of its 68 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Ericsson uses?
Each tool is linked to a public page that names Ericsson: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Ericsson, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.