24
AI tools in use at Zoom
Zoom uses 24 AI tools: FloQast and HighRadius (Finance & Accounting AI), Grammarly and Wordtune (General Writing Assistants), HubSpot and ZoomInfo (Sales Prospecting & Enrichment), Canva and Figma (Design & UI/UX), and 16 other tools. 9 are confirmed by a published story, quote or press release; 15 are listed on the vendor's own pages.Latest check Oct 8, 2026: 18 of 24 tools checked, from 38 public sources.
- Industry
- Telecommunications
- Website
- zoom.us
- AI tools in use
- 24Median for the 69 Telecommunications companies on usedby: 2
- Latest check
- October 8, 202618 of 24 tools checked so far
Every AI tool at Zoom
24 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Assembly AI | Speech & Audio API | — | assemblyai.com | |
 Coveo | AI Search & Research | — | coveo.com | |
 FloQast | Finance & Accounting AI | On or before Oct 2024 | floqast.com | |
 Grammarly | General Writing Assistants | — | grammarly.com | |
 HubSpot | Sales Prospecting & Enrichment | — | hubspot.com | |
 SecondNature | Sales Training & Coaching | — | secondnature.ai | |
 Superhuman | AI Email Clients | — | superhuman.com | |
 Synthesia | Marketing | — | synthesia.io | |
 ZoomInfo | Sales Prospecting & Enrichment | — | zoominfo.com | |
 Canva | Design & UI/UX | — | canva.com | |
 Claude | Product | — | anthropic.com | |
 Cursor | AI Code Editors | On or before Nov 2025 | cursor.com | |
 ElevenLabs | Voice Generation & Audio | — | elevenlabs.io | |
 Figma | Design & UI/UX | On or before Oct 2024 | figma.com | |
 Gamma | Presentations & Slides | — | gamma.app | |
 HighRadius | Finance & Accounting AI | On or before Jan 2025 | highradius.com | |
 hireEZ | Recruiting & Talent Acquisition | — | hireez.com | |
 Ironclad | Legal AI | On or before Oct 2024 | ironcladapp.com | |
 Jotform | No-Code & Internal Tools | On or before Oct 2024 | jotform.com | |
 Outreach | Cold Email & Outreach | — | outreach.ai | |
 Profound | SEO & Content Strategy | — | tryprofound.com | |
 Sanas | Customer Service Automation | — | sanas.ai | |
 Together AI | LLM Inference | — | together.ai | |
 Wordtune | General Writing Assistants | — | wordtune.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Zoom's own words
Published results, each linked to its dated source. We quote, we do not score.
300%revenue growth in the first year
Zoom uses ZoomInfo. Vendor case study, Published Jul 29, 2025.2.3xIncrease in case deflection
Zoom uses Coveo. Vendor case study, Published Jan 1, 2018.We have very aggressive revenue growth targets. And so far, we have absolutely needed ZoomInfo in order to meet and exceed those goals.If the user experience is the body and content is the blood, the Coveo platform is our central nervous system. We’ve become far more search-centric.Zoom compared to other Telecommunications companies
Zoom uses 24 AI tools. The median among the 69 Telecommunications companies on usedby is 2. 67 of its 68 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
69 Telecommunications companies on usedby, by number of AI tools
- 32 companies with 1 tool
- 10 companies with 2 tools
- 5 companies with 3 tools
- 8 companies with 4 tools
- 2 companies with 5 tools
- 1 company with 6 tools
- 1 company with 7 tools
- 10 companies with 8 tools or more
What its peers use that Zoom does not
Questions about AI at Zoom
What AI tools does Zoom use?
Zoom uses 24 AI tools: Assembly AI, Coveo, FloQast, Grammarly, HubSpot, SecondNature, Superhuman, Synthesia, ZoomInfo, Canva, Claude, Cursor, ElevenLabs, Figma, Gamma, HighRadius, hireEZ, Ironclad, Jotform, Outreach, Profound, Sanas, Together AI, and Wordtune. 9 are confirmed by a published story, quote or press release, and 15 are listed on the vendor's own pages.
Does Zoom use ElevenLabs?
Yes. ElevenLabs lists Zoom on its own pages (captured Oct 5, 2026). ElevenLabs is the most used AI tool among the 69 Telecommunications companies on usedby: 8 of them use it. See who uses ElevenLabs.
How does Zoom compare to other Telecommunications companies?
Zoom uses 24 AI tools. The median among the 69 Telecommunications companies on usedby is 2, and 67 of its 68 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Zoom uses?
Each tool is linked to a public page that names Zoom: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Zoom, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.