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Who uses Luminance?

Legal-grade AI for contract negotiation, repository search, workflows and obligation tracking across the enterprise. luminance.com

29

companies use Luminance

19 confirmed 9 observed 1 signal

29 companies use Luminance. 7% are in IT Services & System Integration. Confirmed or observed customers include Hitachi, DHL, and LG. 19 of them are confirmed by a published case study, quote or press release.Latest check Oct 7, 2026: 29 of 29 companies checked, from 19 public sources.

Category
Legal AI
Customers by proof
19 confirmed, 9 observed, 1 signal
Top industry
IT Services & System Integration, 7% of customers
Security
SOC 2 Type IISource: luminance.com, checked Oct 7, 2026
Most similar
Harvey, 1 shared customer

What Luminance does

Luminance is a contract AI platform used by 1,000+ organizations across legal, procurement, finance and sales teams. Specialist legal models read contracts in context to apply playbooks during negotiation, flag risks across a portfolio and surface obligations and auto-renewals. It was founded by University of Cambridge researchers.

Written by usedby from luminance.com.

Main features

  • AI-assisted negotiation with precedents and playbooks
  • Searchable contract repository
  • Intake-to-signature workflows
  • Portfolio-wide risk flagging
  • Obligation and renewal tracking

Common uses

  • Contract negotiation
  • Portfolio risk review
  • Auto-renewal tracking
  • Supplier obligation management
  • Self-service contracting for business teams

29 companies use Luminance

Every company below links to the public page that shows it uses Luminance. Open a row to see the dated capture.

Customers over time: appears once we have six months of archived captures.

CompanyIndustryFirst public proofProof
HitachiManufacturing—
DHLLogistics & Supply Chain—
LGConsumer Goods—
NTT DataIT Services & System Integration—
TotalEnergiesEnergy, Utilities & Cleantech—
EricssonTelecommunications—
InfosysIT Services & System Integration—
AMD——
APEM——
Automation Anywhere——
Showing 10 of 29.

By industry

7% of Luminance's customers are in IT Services & System Integration.

IT Services & System Integration2
Manufacturing2
Automotive Manufacturing1
Consumer Goods1
Energy, Utilities & Cleantech1
Other22

Is Luminance right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 69 IT Services & System Integration companies on usedby, 2 are listed as Luminance customers. 7 use only another Legal AI tool.

  • Luminance only, 3%
  • Luminance and another tool in Legal AI, 0%
  • Another tool in Legal AI only, 10%
  • No Legal AI tool we can see, 87%
Including NTT Data, Infosys.

These are companies usedby tracks because a public page names them, often Luminance's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Luminance and its customers. Each one links to its dated source. We quote, we do not score.

40%time savings on administrative tasks per week

ProSapient
Vendor case studyCaptured Oct 7, 2026

over 30%reduction in time spent on contract reviews per contract

LG Chem
Vendor case studyCaptured Oct 7, 2026

19 of 20key fields in claim forms identified after 20

Clyde & Co
Vendor case studyCaptured Oct 7, 2026

90%time savings on contract-related business

Buro Happold
Vendor case studyCaptured Oct 7, 2026

50%time savings on contract review

Staples
Vendor case studyCaptured Oct 7, 2026

Hours to minutesContract review time

NTT Data
Vendor case studyCaptured Oct 7, 2026

Read the story

AMD
Vendor case studyCaptured Oct 7, 2026

Read the story

APEM
Vendor case studyCaptured Oct 7, 2026

Read the story

Automation Anywhere
Vendor case studyCaptured Oct 7, 2026

Read the story

SITA
Vendor case studyCaptured Oct 7, 2026

Read the story

Interfood
Vendor case studyCaptured Oct 7, 2026

Read the story

Plat4mation
Vendor case studyCaptured Oct 7, 2026
I was quite amazed by the different features that Luminance was providing,” the team explained. “It was really complete from contract review to the contract management, contract workflow and so on. It was very, very impressive.
NTT DATA legal team, NTT Data. Source, Captured Oct 7, 2026
It was very clear to me from the start that we needed not just a repository, but an intelligent platform. Luminance delivered exactly that.
Sjoerd Oosterhuis, Head of Legal, Interfood. Source, Captured Oct 7, 2026
Here, 12 of 15 stories about Luminance.Browse stories of every tool

Before you buy Luminance

What Luminance publishes on the points buyers check first, each with its source and check date.

SecuritySOC 2 Type IIluminance.com, checked Oct 7, 2026
Data processing termsA data processing agreement is available.luminance.com, checked Oct 7, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Luminance work with the tools we already use?

Luminance alternatives

Tools compared with Luminance most often, with the customers they share.

ToolCustomersShared with LuminanceCompare
Harvey235 customers, 1 shared2351Luminance vs Harvey
Ironclad58 customers, 0 shared580Luminance vs Ironclad
Legora111 customers, 0 shared1110Luminance vs Legora
LegalOn40 customers, 0 shared400Luminance vs LegalOn
SpotDraft35 customers, 0 shared350Luminance vs SpotDraft

Questions about Luminance

Who uses Luminance?

29 companies use Luminance, including Hitachi, DHL, and LG.

Which industries use Luminance?

The industries with the most Luminance customers are IT Services & System Integration (2), Manufacturing (2), and Automotive Manufacturing (1).

What are the alternatives to Luminance?

The tools compared with Luminance most often are Harvey (235 customers, 1 shared), Ironclad (58 customers, 0 shared), Legora (111 customers, 0 shared), and LegalOn (40 customers, 0 shared). See all Luminance alternatives.

How does usedby know who uses Luminance?

Each company is linked to a public page that names it: Luminance's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (19): a case study, a named quote or a press release. Observed (9): Luminance shows the company on its own pages, for example a logo wall. Signal (1): a job post shows the company’s employees use Luminance, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 7, 2026, and 29 of 29 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

No new customer yet. Tracking of Luminance started on October 7, 2026. New customers appear after two complete checks of its pages.

Where this data comes from

Customer page luminance.com/customersCaptured Oct 7, 2026
17 case studies, quotes and press releasesLatest capture Oct 7, 2026
1 customer proven only by a job postWeakest proof, marked Signal in the list