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How Upside uses Glean

92%

“With 92% adoption, Glean helps Upside employees find what they need”

As published on glean.com. Captured by usedby on Oct 7, 2026.

What happened

Upside connected Glean to its existing tools, including Google Drive, Slack, Jira, and Confluence, so employees can search for information across them. It is used company-wide, and also helps new hires ramp up without relying on tribal knowledge.

Summary written by usedby from the source page, in English. The figures are those of Glean and Upside, not ours.

After testing Glean with a pilot group, Upside rolled it out company-wide, connecting it seamlessly to their existing tools. Employees could now search and find information instantly, reducing redundancy and frustration.

From the page. glean.com, captured Oct 7, 2026

Our Google workspace became filled with recurring documents that were all kind of similar,

Elizabeth Vaggelatos, Head of Knowledge Management at Upside, Upside. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The figure: 92%CheckedPrinted word for word on the page, near the name of Upside.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Upside.
  • Upside uses GleanCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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