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Search tools, companies

How LegalZoom uses Glean

2-4 hrs

“2-4 hrs saved per user, per month”

As published on glean.com. Captured by usedby on Oct 7, 2026.

What happened

LegalZoom replaced its outdated intranet with Glean as its enterprise search layer, and employees use Glean Assistant to find internal information. The People and Places team also built agents for HR questions and performance review drafts, and the company uses Glean's slide deck generator.

Summary written by usedby from the source page, in English. The figures are those of Glean and LegalZoom, not ours.

  • 7-9x“7-9x increased adoption of internal intranet”
  • 30%“30% faster resolution of internal support tickets”

LegalZoom's intranet had less than 10% adoption before Glean, held back by outdated content that was hard to find and organize. Glean replaced it as the company's enterprise search layer, driving a sustained 70 to 90 percent of monthly active users.

From the page. glean.com, captured Oct 7, 2026

Glean has evolved with our workforce through the age of AI better than any technology we've had, while driving more productivity than any other tool we've had.

David Lee, Director of People and Places Enablement, LegalZoom. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The figure: 2-4 hrsCheckedPrinted word for word on the page, near the name of LegalZoom.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of LegalZoom.
  • LegalZoom uses GleanCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

15k+ hours“15k+ hours saved monthly across all Confluent employees using Glean”Confluent uses Glean. Another customer of Gleanfour to six hours“users reported saving an average of four to six hours per week”Covered California uses Glean. Another customer of Glean10%“Glean freed up to 10% of DBS employees’ work hours”DBS uses Glean. Another customer of Glean