26
companies use Guru
26 companies use Guru. 15% are in Fintech & Payments. Confirmed or observed customers include DHL, Intuit, and Riot Games. 11 of them are confirmed by a published case study, quote or press release.Latest check Oct 5, 2026: 24 of 26 companies checked, from 12 public sources.
- Category
- Knowledge & Internal Search
- Customers by proof
- 11 confirmed, 15 observed
- Top industry
- Fintech & Payments, 15% of customers
- Most similar
- Glean, 2 shared customers
- Website
- getguru.com
What Guru does
Guru is an AI knowledge platform that connects company knowledge, has experts verify it, and delivers answers in Slack, Microsoft Teams, the browser and AI tools. It positions itself as the governed knowledge layer for enterprise AI.
Written by usedby from getguru.com.
Main features
Common uses
26 companies use Guru
Every company below links to the public page that shows it uses Guru. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 DHL | Logistics & Supply Chain | |
 Intuit | Fintech & Payments | |
 Riot Games | Gaming & Esports | |
 Shopify | E-commerce & D2C | |
 Brex | Fintech & Payments | |
 Ramp | Fintech & Payments | |
 Sonos | E-commerce & D2C | |
 Generac | Energy, Utilities & Cleantech | |
 Nerdwallet | Fintech & Payments | |
 TravelPerk | Travel & Hospitality |
Is Guru right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 131 Fintech & Payments companies on usedby, 4 are listed as Guru customers. 10 use only another Knowledge & Internal Search tool.
- Guru only, 1%
- Guru and another tool in Knowledge & Internal Search, 2%
- Another tool in Knowledge & Internal Search only, 8%
- No Knowledge & Internal Search tool we can see, 89%
These are companies usedby tracks because a public page names them, often Guru's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Guru and its customers. Each one links to its dated source. We quote, we do not score.
Instead of chasing answers, our staff can now trust they’re getting the right information quickly and easily.Nous avons pu reconnecter Guru à notre chatbot Intercom, Fin. La différence dans la façon dont Fin répond maintenant aux questions en utilisant les connaissances de Guru est incroyable.Before you buy Guru
What Guru publishes on the points buyers check first, each with its source and check date.
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Guru work with the tools we already use?
Guru alternatives
Tools compared with Guru most often, with the customers they share.
| Tool | Customers | Shared with Guru | Compare |
|---|---|---|---|
 Glean49 customers, 2 shared | 49 | 2 | Guru vs Glean |
 Dust43 customers, 0 shared | 43 | 0 | Guru vs Dust |
 Coveo44 customers, 0 shared | 44 | 0 | Guru vs Coveo |
 Loopio24 customers, 0 shared | 24 | 0 | Guru vs Loopio |
 Onyx14 customers, 2 shared | 14 | 2 | Guru vs Onyx |
Questions about Guru
Who uses Guru?
26 companies use Guru, including DHL, Intuit, and Riot Games.
Which industries use Guru?
The industries with the most Guru customers are Fintech & Payments (4), E-commerce & D2C (3), and Travel & Hospitality (2).
What are the alternatives to Guru?
The tools compared with Guru most often are Glean (49 customers, 2 shared), Dust (43 customers, 0 shared), Coveo (44 customers, 0 shared), and Loopio (24 customers, 0 shared). See all Guru alternatives.
How does usedby know who uses Guru?
Each company is linked to a public page that names it: Guru's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (11): a case study, a named quote or a press release. Observed (15): Guru shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Guru, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 5, 2026, and 24 of 26 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Guru started on October 3, 2026. New customers appear after two complete checks of its pages.